Guidelines

How do Redcare alarms work?

How do Redcare alarms work?

BT Redcare GSM uses a secure BT phone line with the added protection of a GSM radio backup path. In the event of either path being tampered with or developing faults, the other one continues to work and monitor the system for any alarm triggers, transmitting them as confirmed activations.

What is Redcare Signalling?

Redcare signalling is fitted by alarm installation companies (“installers”), then provides a signal from a customer’s premises to an alarm receiving centre (ARC). ARCs monitor the signal 24 hours a day and, when necessary, alert the customer, nominated persons, police and fire services.

Does Redcare need a BT line?

No dedicated line is required for any BT Redcare product. BT Redcare products are 21CN ready and broadband compatible.

How much does a Redcare alarm cost?

Costs: The upgrade from Digicom costs £250.00, and the monthly monitoring and our no quibble monitoring contract is from £40 inc Vat per month paid directly via your Bank Upon receiving your instruction we will undertake a survey, a risk assessment with specification and pricing for you to consider.

How does a fire alarm with Redcare work?

With fire alarm monitoring from Elite Fire Protection, your alarm won’t simply ring out unheard because, using Redcare technology, your alarm system sends an alert to a dedicated receiving centre where they can immediately alert the local fire and rescue department. How does a monitored fire alarm work?

What do you need to know about Redcare?

It’s a new dawn for Redcare. What is Redcare? We provide alarm signalling devices and services which enable fire, security and more to be monitored over a secure network – keeping homes and businesses safe. Find out more about what we do and the benefits of having a monitored alarm.

How can I get in touch with BT Redcare?

Contact details are listed below for the different areas of our business. If you have any problems with contacting Redcare, please email [email protected] or Tweet @BTRedcare and we will put you in touch with the right person. excluding Public and Bank Holidays).

What does the 5G Stu on BT Redcare do?

The 5th Generation Subscribers Terminal Unit (5G STU) is a communicator for signalling alarm signals between a protected premises and an alarm receiving centre (ARC). The 5G STU uses the extremely reliable BT Redcare network to convey the messages over a BT Redcare enabled BT analogue PSTN line.