How do I use Allianz Global Assistance?

Allianz Global Assistance makes it simple. You can file a claim on the phone, by mail, online or using the TravelSmart app. Describe what happened, explain your losses, and upload supporting documentation, such as your travel itinerary and receipts. Then, choose how you want to receive payment for an approved claim.

Is Allianz Global Assistance legit?

Allianz Global Assistance is a good company. Allianz builds travel insurance policies that are available through Allianz’s own site that is expensive, but with reasonable levels of cover. It also builds travel insurance policies that are only available through third parties.

Does Allianz cover Covid?

Should I buy an Allianz travel protection plan to cover me in case COVID-19 impacts my trip? Our travel protection plans do not generally cover losses directly or indirectly related to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories, or fear of travel.

How long does it take for Allianz refund?

ENSURE ALL DETAILS PROVIDED ARE CORRECT • We will endeavour to process all refunds within 10 working days of receiving a completed refund form (including all necessary supporting evidence). We may contact you to clarify any details or request further information in order to process your refund.

How long does it take to get a refund from Allianz?

For example, if you are covered under one of our standard International Healthcare Plans, (and as long as your claim is submitted with all relevant details, documentation, invoices and receipts within six months after the end of the Insurance Year) we will aim to process your claim within 48 hours.

How long does an Allianz claim take?

Can I pay my excess in installments Allianz?

Payment on excess If you have a new or existing claim and are unable to pay the excess up-front, you can pay the excess in instalments or defer.