Guidelines

How do I talk to a real person at Ticketmaster?

How do I talk to a real person at Ticketmaster?

If you need to talk to a live person in Ticketmaster customer service you need to dial 1-800-653-8000. To speak with a live agent, you need to say “no” and “something else” and stay on the line (typical waiting time is about 1-5 minutes).

How do I contact Ticketmaster for a refund?

How do I contact Customer Service?

  1. Find your order (the one you need to contact us about), either in the Upcoming or Past Event tabs, then click “See Details”
  2. Click “Contact Us” at the bottom right of the Event Details page and click Email Us.

How long does Ticketmaster take to refund?

We will process your refund once funds have been approved by, and received from, the Event Organizer, which is usually completed within 30 days.

Do screenshots work for Ticketmaster?

When you attend events you’ll need to display your tickets on your mobile phone. Your barcode includes technology to protect it, so you won’t be able to use screenshots or print outs. When you view it in our App, your ticket will be automatically saved so it’s always ready.

How do I get my money back from Ticketmaster Cancelled?

If refunds for your event are approved by the Event Organizer, you will see a “Request a Refund” link in your online account. After submitting your request, your refund will be processed to the original method of payment used at time of purchase, once funds are received from the Event Organizer.

What does it mean when a concert is postponed?

If an event has been postponed, it means the Event Organizer is still working to determine whether the event will be rescheduled or canceled; in the meantime, your tickets (including any updates or add-ons, such as parking) are still valid and no further action is required.

Will a screenshot of boarding pass work?

And yes, in case you’re wondering, it works perfectly for getting through security and boarding the plane. In fact, even American’s boarding pass instructs travelers to take a screenshot of the boarding pass for easy retrieval.

Can my ticket be scanned on my phone?

Some venues may require the tickets to be printed in order to enter the event. If the venue requires the tickets to be printed, you’ll see the message this ticket must be printed at home instead of a barcode. If your tickets can be scanned from your phone, the barcode will be displayed if the tickets are available.

What’s the phone number for the Ticketmaster office?

Contacting Ticketmaster – by phone or otherwise. The next best way to talk to their customer support team, according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. Besides calling, the next favorite option for customers looking for help is via 800-653-8000 for US Fan Support.

How to call Ticketmaster to skip the wait?

Ticketmaster Phone Number Calling Ticketmaster customer service faster by GetHuman 800-745-3000 Customer service Current Wait: 25 mins (25m avg) Free: Skip Waiting on Hold Hours: Mon-Sat 9am-6pm, Sun noon-6pm EST; best time to call: 9:01am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!

How to get in touch with Ticketmaster by gethuman?

The best of the 6 ways to get in touch with Ticketmaster by GetHuman Ticketmaster Phone Number 800-745-3000 · Ticket Sales GetHuman features available: Best alternatives to phone Current hold time Remind me when call center opens Fastest way to talk to a real Ticketmaster rep Pro tips & talking points

Can you get a refund on a Ticketmaster ticket?

In many cases, tickets are non-refundable and Ticketmaster is not authorized to initiate refunds to purchasers. Individuals who purchase tickets issued by Ticketmaster through a third party, such as a “scalper” or someone who sells tickets on eBay or Facebook, often have no protection against fraud.

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