How do I know my TNB account number?

Your Electricity Account Number is shown on your electric bill. Get your physical TNB bill and key in the the account: You can put any account nickname. But for me, I usually place a short address so I know this account is for which property.

How can I activate TNB online?

Click on “Register” to register for a new account. For existing myTNB Mobile App users, no registration is required. Log in with existing email address and password. Click on “Register” under the Register for myTNB Account card.

How do I call Malaysian TNB?

Kindly contact us at 15454 for outages or streetlight faulty and 1300 88 5454 for billing enquiries. You may also contact us at FB TNB CareLine or email to [email protected] for any enquiry.

What is the biller code for TNB?

5454
Online payment through JomPAY (Biller Code: 5454, Biller Code Name: Tenaga Nasional Berhad, Ref 1: your TNB account number) is also available.

How do I claim back my TNB deposit?

The security deposit will be refunded if the customer terminates or transfers the account. TNB will reimburse the security deposit by crediting to your bank account, by cheque (posted) or transfer to customer’s other active TNB Electricity Account after deducting any outstanding amounts (if any).

How do I register a TNB?

Fill Up Form

1. Customer fills the electricity application form and attach together the required documents.
2. Customer signs the electricity supply contract (electricity application form) with TNB.

Is 1300 a toll free number in Malaysia?

1300 Toll Free Let your customers call you from anywhere in Malaysia at local call charges.

How do I autopay for TNB?

TNB’s Auto-Pay Payment Facility is an electricity bill payment which will debit your debit/credit card monthly based on the total electricity bill amount. To sign-up for Auto Payment, kindly perform the following: please download Autopay form. Fill in your details and email to [email protected].

What is self meter reading?

SELF METER READING (SMR) Simple and effective, it allows you to read your own electricity meter and submit the reading for billing via the myTNB app or on the myTNB portal.

What is biller code for TNB?

What is the biller code?

Biller Codes are required to process BPay transaction and is used to identify the where the money is being sent. CRN (Customer Reference Number) are unique to you and are used to direct money to your bank account.

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When do TNB bills need to be paid?

Your electricity supply will be reconnected on the same day if payment of all TNB bills in arrears are made before 1.00 pm. Payments must be made at the Customer Service Centre specified in the disconnection notice.

How many digits are in TNB account number?

This is your 12-digit account number. For every account you have with TNB, there will be a different account number. Security deposit paid by you. Usually based on two months consumption estimation

Where to find Disconnection Notice on TNB Bill?

The disconnection notice is printed at the bottom of the bill Customer is advised to make full bill payment as stated in the bill within the specified date stated in the bill to avoid supply disconnection. This is the name and address TNB is providing service to. Previous month outstanding charges to be settled immediately.

How to apply for TNB without appointing a contractor?

Click here to find out more. Customer may apply direct to TNB without appointing a contractor for an existing premise (premise with prior electricity connection but has been disconnected). Customer fills the electricity application form ( Domestic or Non-Domestic) and attach together the required documents.

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