How do I contact Jetstar?
How do I contact Jetstar?
00 61 3 9645 5999
Jetstar/Customer service
How do I call Jetstar NZ?
Jetstar Telephone Reservations can be contacted on 0800 800 995 (within New Zealand) and 131 538 (within Australia).
How do I contact Jetstar for a refund?
- Jetstar Credit Card contact details. For 24 hour customer service, or lost or stolen cards, contact us on: 1300 150 100. If you’re outside Australia call: +612 8232 4677.
- Travel Insurance contact details. Go to the Travel Insurance page. Contact details.
Is Jetstar still in NZ?
Jetstar Airways in New Zealand Jetstar now operates more than 50 weekly international return services between Melbourne, Sydney and the Gold Coast in Australia and Auckland, Wellington, Christchurch and Queenstown in New Zealand.
How do I complain to Jetstar?
Jetstar complaint contacts like Phone, email and support form
- Complaint via Phone number : 131 538.
- The Complaint via Email : [email protected].
- Complaint via Support Form : Jetstar Support Form.
- Jetstar complaint website : www.jetstar.com/au/
- Also Read: Expedia Australia complaints number & email.
Is Jetstar owned by Qantas?
Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. Jetstar Asia Airways, based in Singapore and managed by Newstar Holdings, majority-owned by Singapore company Westbrook Investments (51 per cent), with the Qantas Group holding the remaining 49 per cent.
Who do I complain to about Jetstar?
If you wish to complain to Jetstar, call the complaints line on 131 538. There are full contact details and information about the complaint procedures on the Jetstar website.
Do Jetstar have to give refunds?
Jetstar is not required to provide you with a refund because you have changed your mind for any reason. However, you may be able to refund in these circumstances depending upon the Fare Rules for your booking.
How reliable is Jetstar NZ?
Reliability
| Flights scheduled | Flights operated | Reliability |
|---|---|---|
| 487 | 485 | 99.6% |
Can you fly in Level 3 NZ?
You can use public transport, taxis and ride-share services for transport for essential personal movement. Air travel is strictly limited at Alert Level 3.
How do I lodge a complaint against an airline?
A dedicated email id, ‘[email protected]’, has been created in the DGCA website for complaints to be lodged. Now, harried air travellers can lodge their complaint on any problem faced by them relating to flights or airport facilities directly to aviation regulator DGCA for speedy action.
How to contact Jetstar Australia or New Zealand?
Jetstar contact phone numbers as listed on the Jetstar site: Australia – 131 538 (+61 3 9347 0091) New Zealand – 0800 800 995 (+61 3 9347 0091) Cambodia – 855 23 220-909 or 855 63 964-388
What is the customer care number for Jetstar?
Jetstar “customer care” – 1300 360 933 Jetstar contact phone numbers as listed on the Jetstar site: Australia – 131 538 (+61 3 9347 0091) New Zealand – 0800 800 995 (+61 3 9347 0091)
When does Jetstar offer free flights to Australia?
^Applies to Jetstar Airways (JQ) domestic and international travel in and from Australia and New Zealand with travel dates from 15 March to 31 July 2020. This offer is available until 30 April 2020.
Where can I make changes to my Jetstar flight?
The quickest and easiest way to make changes to your booking is at Manage booking. For credit voucher FAQs, booking flexibility advice and details of the Fly Well program, check out the COVID-19 Help hub. Reduction in contact centre hours: due to COVID-19, our English contact centre is now available 7 days a week from 8am – 8pm