How do I contact heap?

Questions regarding the HEAP program should be directed to your HEAP Local District Contact or the OTDA Hotline at 1-800-342-3009…

How do I check the status of my heap application?

To check on the status of an existing HEAP application, contact your local Department of Social Services office in Upstate New York or on Long Island. In New York City, contact the Human Resources Administration (HRA).

How does HEAP program work?

HEAP helps eligible households meet the cost of heating their homes. The benefit can pay for fuel, your utility source, heating equipment replacement and repairs. The benefit is paid either directly to the heating vendor or utility company. You can apply for HEAP every year when the program is open.

How long is heap available?

The HEAP benefit opens November 2, 2020. The deadline to submit applications has been extended to August 31, 2021 or until the funds run out. The Emergency HEAP benefit opens January 4, 2021 and all three (1st, 2nd and 3rd Emergency) have been extended to August 31, 2021 or until the funds run out.

What are the requirements to get heap?

To be eligible for HEAP, customers must have a gross (before tax) income at or below 175 percent of the Federal Poverty Income Guidelines. Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for HEAP.

How long does heap take to process?

The approval process for the Regular Benefit is 30 days. Payments are made within 15 days of approval. Emergency Services applications are approved within 48 hours. When can you apply for HEAP 2020?

What is heap phone number?

You are here: CHN Housing Partners has a new phone number and appointment system for the Home Energy Assistance Program (HEAP), the federally funded program that provides eligible Ohioans assistance with their home energy bills. Beginning Sept. 1, 2018, the new number will be (216) 350-8008.

When is heap closing?

This season HEAP will open for regular benefits on November 13, 2018. The emergency component will open January 2, 2019. Both the regular and emergency components are scheduled to close March 15, 2019 (subject to funding availability.

What is heap winter crisis?

HEAP Winter Crisis Program. The Home Energy Assistance Winter Crisis Program (HEAP Winter Crisis Program) helps income eligible Ohioans that are threatened with disconnection, have been disconnected or have less than a 25 percent supply of bulk fuel in their tank maintain their utility service. The program runs from November 1 until March 31.

How do I apply for heap in New York?

Apply for HEAP and program components during the availability period by visiting MyBenefits.NY.gov. You may also apply in person at your local social services office. For questions about the program, call the New York State HEAP Hotline at 800-342-3009.