Guidelines

Can you dispute a bad review on eBay?

Can you dispute a bad review on eBay?

If your efforts to resolve the issues directly with the unsatisfied customer have failed, eBay gives you two venues for disputing negative feedback: you can submit a formal request through eBay for the buyer to revise his feedback, and you can post your own argument about why the feedback is inaccurate for eBay to …

What happens if you get a bad review on eBay?

Positive ratings and good feedback help a seller grow their business and reputation on eBay. If something goes wrong and they receive negative feedback as a result, they may choose to explain what happened by responding to your comments or by requesting a feedback revision.

What feedback violates eBay policy?

negative feedback
For example, you can report negative feedback to eBay for the following reasons: A customer leaves a bad review, but has not paid for their item(s). Negative feedback left for your store violates eBay’s policies by containing vulgar, abusive, threatening or offensive language, or any other content not allowed by eBay.

Will eBay remove unfair negative feedback?

Because we don’t know when a buyer has actually paid, buyers are allowed to continue using eBay as they normally would, and that includes leaving Feedback. However, eBay will remove any neutral or negative Feedback left by the buyer in any of these cases: The buyer doesn’t respond to the unpaid item process.

Why can’t I leave negative feedback on eBay for a buyer?

Sellers aren’t able to leave negative or neutral Feedback for buyers. That means sellers need other tools that will protect them against unfair treatment from buyers and bring those buyers to eBay’s attention. You can block buyers with too many policy violations, unpaid items, or who aren’t registered with PayPal.

Can buyer leave negative feedback after Cancelling transaction?

You can cancel a transaction up to 30 days after a sale, even if your buyer has already paid. Some cancelled transactions may result in a defect and affect your seller performance level. The buyer will still be able to leave you feedback.

How long do bad reviews stay on eBay?

When the buyer has been suspended by eBay, in which case feedback left within 90 days of the suspension will be automatically removed. (Manual removal via the feedback Revision Process page is necessary past 90 days.)

Can a buyer leave feedback after refund?

Why was my negative feedback removed eBay?

If a member has violated one of our feedback policies, you can ask us to have it removed. Once we review it, we may remove the entire feedback, or just the comment or the rating.

How do I stop a buyer from leaving negative feedback?

When a buyer posts negative feedback accidentally, you can ask them to change it using the “Request Feedback Revision” page. If there is no response from the buyer, you can go to the “Report Feedback” page and explain the situation directly to eBay so they can handle the negative feedback removal.

Can you leave negative feedback for a buyer who didn’t pay?

because us sellers are not allowed to leave negative feedback to those who don’t pay. We as a seller should atleast have the opportunity to see and leave feedback if that person does not pay. The unpaid item strikes that us, sellers, are unable to see is not enough!

Will eBay charge me if I cancel a listing?

Yes, you may end the listing by cancelling all bids. You may be charged a final value fee based on the amount of the highest bid, or you may sell the item to the highest bidder. If your listing isn’t eligible to be ended early, you can contact any bidders to explain the situation and ask them to retract their bids.