Can I sue Sallie Mae for harassment?

If you are being harassed by Sallie Mae over a debt, you may be entitled to money damages – up to $1,000 for harassment, and $500 – $1,500 for illegal robocalls.

How do I stop student loan spam calls?

The National Do Not Call Registry lets you limit the telemarketing calls you receive. Stop unwanted sales calls by registering your phone number: Online: Visit DoNotCall.gov. By phone: Call 1-888-382-1222 or TTY: 1-866-290-4236.

What happens if you ignore Sallie Mae?

When you miss a payment, your loan is considered delinquent. You may incur late fees and lose benefits that require you make a certain number of payments (like cosigner release). If you continue to ignore making payments, your student loan can be classified as in default.

Do student loan collectors call you?

Once you send the letter, the loan holder can still sue you, but it can no longer send letters or call you.

How to make a payment to Sallie Mae?

Phone 1-888-295-3447 Monday – Friday: 10 a.m. to 7 p.m. ET Mail Payments Make check payable to Sallie Mae Sallie Mae…

What happens if you file a complaint against Sallie Mae?

If you file a complaint against your lender with the CFPB, they will be required to respond to explain their side of the situation. Having the CFPB act as an intermediary lets Sallie Mae/Navient know you are serious, and it also can help shed light on the issues to all parties involved.

Who is the customer advocate for Sallie Mae?

If traditional customer service does not work, Sallie Mae and Navient both have customer service advocates. These individuals work for Sallie Mae or Navient, but they should be in a position to rectify any errors made. Think the customer advocate as ombudsman of sorts.

What are the normal business hours for Sallie Mae?

*Please provide any supporting documentation/information that will let us thoroughly investigate your dispute. Our normal business hours are 8 a.m. to 8 p.m. ET Monday through Friday. Interested in becoming a Sallie Mae School Customer?