Why is my Sky TV not working?

Firstly, try resetting your sky box with a simple reboot. To do this switch off the Sky Box directly from the mains and do this for all connected devices (this may include your internet router). Ensure that the lights on your box has completely disappeared this is s signal the box has no power.

Can I live chat with Sky?

Sky has updated its My Sky app by adding a live chat customer support feature. As part of a new revamp, subscribers will be able to speak with a specialist from Sky via a new messaging service. This offers real-time interactions and should hopefully see any service issues resolved much more quickly.

Where is the Sky Q reset button?

Reset Sky Q Box without Remote

1. Unplug the Sky box from mains.
2. Locate the “reset” button on the back of the box.
3. Now press the “reset button” for atleast 30 seconds.
4. Check if light is flashing on the front of box.
5. Press the “standby” button on the box when light is flashing.
6. Now the box will restart at its own.

How do I ring Sky TV?

BY TELEPHONE, TO SKY SERVICE CHANNELS

1. Sky TV enquiries, UK and Ireland: 08442 411 411.
2. Sky TV Apps General Line: 0344 241 1599.
3. Sky Id Support General Line: 0344 241 1653.
4. Sky Mobile General Line: 0333 009 1366.

How do I get through to Sky?

What time do Sky customer services open?

Get in touch Sky’s messaging service is available 9am to 5pm, Mon – Fri and 9am to 4pm on Sat . If you contact us outside of these times, please expect a response the following day. Call a Sky expert: Calls to Sky contact centres are inclusive for Sky Mobile and Sky Talk customers.

How do you get through the Sky TV Guide?

Press the up/down arrows to move through channels. Press the left/right arrows to move through times of day. Press the ch +/- button to jump up and down entire pages of listings. Press record to record a programme. Press the coloured buttons to access additional screens and Sky Guide features.

How do I back up MY SKY TV to Sky Q?

If you’re watching live TV, you can also press the back up button to display the TV Guide. Press the Home button on your Sky Q remote and scroll down to see the TV Guide. In the TV Guide, press the yellow button on your Sky+ remote to travel forwards 24 hours and press the blue button to jump 24 hours back.

Where do I find the kids guide on Sky?

If you have the Variety or Family TV bundle, press the green button on your Sky remote to go straight to the Kids Planner tab. Here you’ll see the TV Guide listings for all Kids TV channels. The channels you see will vary depending on your Sky TV subscription. Here you’ll find all your Kids TV recordings and downloads, including movies.

How do you change channels on Sky TV?

The horizontal menu at the top of the TV Guide highlights the current section you’re in. Press the left/right arrow to move across sections, and then press select to navigate the channels in that specific section. Press the up/down arrows to move through channels.