How do I file a complaint against HSBC?

If your complaint is an account specific concern, please contact us via the My messages facility within Online Banking, telephone, by post, or by calling into your local branch. Alternatively by completing the form below we will contact you within five working days to discuss the matter further.

How do I complain to HSBC India?

You can fill in the online form mentioning your query or complaint which is available on the HSBC Bank website or you can call the team of the Nodal Officer between 9:30 am and 6:00 pm on weekdays on +91 80 – 49089640, +91 40 – 67173410.

How do I email a complaint to HSBC?

Fax your letter to +603-88942811 or drop us an email at [email protected].

How do I contact HSBC Customer Service?

Help and Support – HSBC IN….Contact Centre.

How do I contact HSBC if I am not a customer?

Lines are open 8am to 8pm every day (except for Christmas Day, Boxing Day and New Year’s Day). From outside the UK, call us on +44 1226261 010. 03456 040 626 Non HSBC Bank customers. 03457 404 404 8am to 8pm every day (except Christmas Day, Boxing Day New Year’s Day).

Where is HSBC customer service based?

HSBC’s UK contact centres are based in Swansea, Leicester, Leeds, Hamilton and Edinburgh and employ more than 6,000 employees and answer 24 million calls a year. Staff serve our personal and commercial customers over the phone and identify ways in which we can meet their needs.

Is HSBC customer service 24 hours?

0800 0151 924 (24 hours). From outside the UK, call us on +44 121 214 5649 (24 hours).

What time does HSBC live chat open?

Get in touch with us We provide a Live Chat service Monday to Sunday, 07:00 – 21:00 UKT. Live Chat will be displayed as an option when an agent is available to chat with you.

Does HSBC have an email?

Individuals. Most personal banking customers will receive messages from HSBC by post or via their online banking service. We use SecureMail, an encrypted email service, to send these messages.

How do I chat with HSBC?

Fast and easy to use, our Live Chat service lets you talk to one of our Live Chat customer service officers. To start a chat simply click on the help tab on the side of the screen and you will be able to initiate a live chat from there by clicking the ‘start a live chat’ box.

Why would HSBC freeze my account?

If all of your accounts are inactive or dormant, we may freeze or close them. This means you’ll no longer be able to make transactions. Here’s some information to help if you: find yourself with a dormant or inactive account.

How to make a complaint about HSBC Bank?

The customer can approach the Bank to register a complaint through any of our service touch points given hereunder and expect a response within 10 days of complaint registration. For any service requests or queries, you can approach your nearest Branch or Contact Centre.

How to contact HSBC credit card customer care?

HSBC Bank Credit Card Customer Care Number To solve any kind of query, report an issue or launch a complaint about credit cards, the bank provides several customer care numbers through which you can connect with the bank. For domestic customers, you can call 1800 267 3456 or 1800 121 2208 for credit card queries.

How can I get feedback from HSBC Bank?

The customer can record their grievances / provide their feedback in writing or verbally. The customer can approach the Bank to register a complaint through any of our service touch points given hereunder and expect a response within 10 days of complaint registration.

What is the International helpline number for HSBC?

The international helpline number of HSBC Bank helps international customers of the bank to contact the customer care for any kind of complaint or query regarding your credit card. The customer care numbers are as follows:

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