How do I contact Extranet by booking?

If you have an urgent question about your property or your partnership with us, you can also call us. To find a dedicated phone number to call, log in to the Extranet, click Inbox, then Booking.com messages.

How do I contact booking com?

You can go to booking.com/help to get in touch with us.

How do I manage my property on booking com?

Updating your facilities

1. Log in to the extranet.
2. Click on the Property tab and then click Facilities & Services.
3. Update the facilities and services available at your property.
4. When you’re happy with your changes, click Save at the bottom of the page.

How do I log into booking Extranet?

How to log in to the Booking.com extranet

1. Go to the Booking.com extranet.
2. Enter your login name and password.
3. Select your language and log in.

Can you speak to someone at booking com?

If you need to talk to a live person in Booking.com customer service you need to dial 888-850-3958 phone number. To speak with a live representative, you need to stay on a line (waiting time is about 10 minutes).

How do I cancel a non refundable reservation on booking com?

Even if a guest has booked a non-refundable rate, they may request to cancel this free of charge. You can use the Cancellation Fee Exceptions tool to automatically allow free cancellation if a request comes during a certain period (e.g. within 24 hours of a reservation being made).

Can you edit review on booking com?

If you are a guest and you need to change or remove a review you need to: Contact Booking.com by phone (here you find the phone number for your country) or login in your account. Booking.com will send an email where you as a guest can re submit the review that will substitute the old one.

How do I get paid through booking com?

Log in to the Extranet. Click Finance, then “Bank details” Under “Receiving money from Booking.com,” click “Add bank details” Enter your bank details.

How do I pay a booking invoice?

You can check your current payment method, and your bank details, under ‘Payment information’ in the ‘Financial overview’ section of the ‘Finance’ tab. You’ll also find payment instructions on the invoice itself. If your current payment method is by Direct Debit, we’ll simply debit your account automatically.

Can you get a refund on booking com?

Cancelling a booking on Booking.com is simple. You cannot get a refund if you have not cancelled a booking successfully. Go to your Bookings and click on the option ‘more’ for the booking you want to cancel. Click on the option ‘Cancel booking.’

Does booking com give refunds?

Can I get my money back on a non-refundable hotel room?

Yes, it’s possible. “You can resell your nonrefundable hotel bookings to other people and receive a refund that way,” says Galena Stavreva, CEO of SpareFare.net, which facilitates these room changes. She says hotels allow for changes of the name of the main guest under the reservation.