How do you open a jammed Samsonite Lock?

Travel Tips Video

1. Rotate the left wheel until you see a notch in the wheel line up with the mark on the outside of the lock.
2. Turn the second and third wheels in the same manner until the notches line up with the mark on the lock.
3. Slide the latch button outward to release the clasp.

How do you reset a luggage lock without the reset button?

Start by moving it 90 degrees from the locked position. Press down on the shackle and move it to 180 degrees from the locked position. If this movement doesn’t reset it, try moving to 180 degrees first, pressing down, and moving back to 90 degrees.

Why is my suitcase lock not opening?

If you have a TSA-approved lock, it probably has three dials. The combination on this type of lock can be changed by turning the shackle 90 degrees and pressing it down. If your lock is a TSA002 or TSA007, sometimes the code changing mechanism will get stuck and make it difficult to close.

What kind of luggage lock does Heys use?

Heys includes luggage locks with many of its bags and sells separate luggage locks in travel stores and airport outlets. Heys hardside, softside, graphite frame, TSA, ePac and built-in luggage locks are all resettable.

How do you reset Heys HardSide luggage lock?

Heys hardside, softside, graphite frame, TSA, ePac and built-in luggage locks are all resettable. Each has a slightly different arrangement of buttons and parts but shares a basic reset process. Turn the combination pad to “0-0-0”. This is the preset combination which all Heys locks will have from the factory.

Where is the reset button on my Heys lock?

If your lock is new, it will have a preset combination of 0-0-0. Press and hold the reset button or adjustment bar toward the printed arrow on your Heys lock. The button is located front of your hardside luggage lock, on the side of your softside or graphite frame luggage lock and on the top of your ePac backpack luggage lock.

How do I Reset my Heys built in TSA lock?

To reset your Heys built-in TSA lock first open the lock. Press the reset button on the side of the lock case with the tip of a pen. Turn the display numbers to match the new combination you desire.