What is Halifax Secure Gateway?

Halifax Secure is a free service that gives you extra protection when shopping online. It offers secure Internet shopping when using your Halifax credit or debit card to pay for goods and services at participating retailers’ sites.

Is Halifax bank secure?

Our security systems Real-time checks – As you bank online, we use extra security measures to make sure it’s really you and not a fraudster. If we spot anything odd, we may ask you to call our Fraud Team. All of this helps us to stop fraud and to keep you safe and secure.

How do I change my Halifax secure number?

To change your phone number in Online Banking, sign in and choose ‘Your profile’ from the tool bar at the top of your account homepage, then select ‘Update my details’. Alternatively, you can visit us in branch or contact Telephone Banking.

What can I do with my Halifax debit card?

Halifax Secure is a free service that gives you extra protection when shopping online. It offers secure Internet shopping when using your Halifax credit or debit card to pay for goods and services at participating retailers’ sites.

Is the Halifax secure service visa or MasterCard?

You will sometimes see the Halifax Secure service being called Visa Secure® or MasterCard® Identity Check either online or in other communications, however these names all apply to the same service which protects your cards online. Which cards will be covered? Your Halifax debit and credit cards are eligible for the Halifax Secure service.

Where do I find the security code on my Halifax card?

This is the last 3 digits of the security code on the signature strip on the back of the card. Check that you have entered this correctly. If you’re still having difficulty then please get in touch: You can call us on 0345 720 3040, or if you’re calling from abroad or would prefer not to use the 0345 number, you can call us on +44 (0)113 242 1984.

Do you have to register for Halifax secure?

When you use Halifax Secure, both these conditions and your Account conditions will apply. If they contradict each other, the relevant condition in your Account conditions will apply. All Halifax Card accounts participate in this service. It is not a requirement to register for the service prior to using your card online.