What happens when a UPS package is refused?

If you missed the first delivery attempt, your driver probably left a UPS InfoNotice® indicating a delivery attempt had been made. Using the UPS InfoNotice, you can choose from up to four delivery change options: Will Call, Delivery to Another Address, Reschedule Delivery, or Return to Sender.

What happens if you refuse a package?

In most of the cases, parcels refused by the consignee will be returned to the sender. Nevertheless, this varies from one company to another. Some courier firms might contact the sender and keep the parcel stored in their depot until the situation is clarified.

Can I refuse a parcel from UPS?

Yes, couriers can refuse to deliver packages, and it happens in the following situations: If the package is considered (or discovered) to be counterfeit. If the courier driver suspects the content of the package has drugs or other prohibited items.

What does exception mean on UPS tracking?

An exception occurs when a package or shipment encounters an unforeseen event, which could result in a change to the expected delivery day. Examples of exception include: address unknown, damage to shipment, or signature not received.

What happens if I refuse to pick up a UPS package?

Return a Delivered Package. If the UPS driver does not have to obtain a signature for the delivery, he will leave the package at your door in your absence. Do not open it. Instead, call UPS at 1-800-PICK-UPS to let an agent know that you are refusing delivery of the package and wish to return it to the sender. Schedule a time for pickup.

How can I track the status of my ups shipment?

To track the real-time status of a returns shipment already in progress, select the Tracking tab at the top of the page. Find out which solution fits your needs. The following are available:

Where do I drop off my ups return package?

With UPS Returns, you, or your customer, can prepare returns. Once the process is in place, your returns packages can be given to any UPS service provider, or dropped off at any UPS Drop Box or other locations that accept UPS packages for shipment.

Are there any current problems with UPS shipping?

User reports indicate no current problems at UPS. UPS is a shipping company. Through it website, UPS offers package tracking and lets users create new shipments and print shipping labels. I have a problem with UPS.