How do you file a complaint with the Better Business Bureau?

Via Better Business Bureau’s website – file a complaint. Or by submitting a written letter of complaint to your BBB (please include your name, address and phone number, the company’s name, address and phone number, a brief summary of the issue, and your desired resolution. You can find your BBB via the directory.

What does filing a complaint with BBB do?

BBB complaint process is to help two parties resolve a dispute. The BBB Dispute Resolution Counsellor (who handles the complaint) works with both parties to try and help them come to their own mutually acceptable resolution. BBB acts as a neutral third party, and does not make a decision to resolve the matter.

Is it worth filing a complaint with the BBB?

When you want to engage the other party to resolve a difficult issue, a complaint with BBB is appropriate. If you simply want to blow off steam or tell others about your experience, a customer review may be easier and just as effective. BBB offers the chance to post customer reviews, as do many other online sites.

How can I contact Better Business Bureau?

The Better Business Bureau (BBB) has many offices throughout North America. Nevertheless, there is a single, centralized website that you can use for filing your online complaint. You can begin your complaint by visiting www.bbb.org. From that home page, select “Contact” at the bottom of the screen.

How do I check Better Business Bureau?

Better Business Bureau. Probably the best way to check out a business is to visit the Better Business Bureau website. You can look up a business by business name, address, city, state, ZIP code, phone number, website or email address. Clicking on the business link displays a report about that business.

What is a better bureau business?

The Better Business Bureau (BBB) is a non-profit entity that is concerned with promoting good business practices and sharing information about business entities with consumers. Several divisions and franchises of the Better Business Bureau operate in different regions of the United States and Canada.

How do you file a complaint against a company?

To file a complaint against a company, first gather your records: sales receipts, warranties, contracts, or work orders from the purchase. Then, print out email messages or logs of any contact you’ve had with the seller about the purchase.