Users' questions

How do I find out what my Sky PIN number is?

How do I find out what my Sky PIN number is?

  1. Launch the My Sky App.
  2. Select Manage Account at the bottom of the screen.
  3. Select the TV option.
  4. Followed by TV Settings,
  5. Click Edit, next to ‘TV PIN’
  6. Enter and confirm your new PIN.

How do I get my Sky box to stop asking for PIN?

To do this:

  1. Press Home on your Sky Q remote and select Settings, then Parental.
  2. Enter your Sky TV PIN.
  3. Select Family, then PIN on purchase.
  4. Select Off to remove the need for a PIN for rentals or Box Office, or On to ask for a PIN before a movie can be rented or an event booked.

Why do I have to keep putting my Sky PIN in?

If you’ve turned off parental controls you’ll still be asked for your PIN at certain times. This is largely in part due to a number of pieces of legislation set out by the regulator.

What is my 4-digit PIN number?

Your Personal Identification Number (PIN) is a 4-digit number combination known only to you, and allows you to access your account information using our Automated Telephone Banking system. You may choose any 4-digit PIN number when using Telephone Banking for the first time.

How can I get Sky Box to connect to WiFi?

Use the Navigation button and select the Settings menu. Choose System Details among the options and check whether your software version** begins with ‘4E30’. Press the Services button on your remote again, and then click Settings.

How do I Turn on parental controls on my Sky Box?

Press the green button to save your settings. For older Sky+ HD boxes, where there’s no Family Setting option, here’s how to turn on or off all adult channels: Press services on your Sky remote. Highlight Parental, and press select. Enter your Sky TV PIN. Highlight Adult Chnls, and press select.

How do I get my Sky Box out of standby?

To turn your Sky±HD box to off, press and hold the standby button for 5 seconds on your remote. The standby light on the front panel is red when your Sky±HD box is plugged into the mains but turned off. The light is green when your Sky±HD box is on. The light is amber when your Sky±HD box is in standby.

How do I add channels to my Sky Box?

For older Sky boxes, can you follow the instructions below: Find the channel you want to tune in using the table below. Go to your TV Guide using your remote. Press UP to go to the top menu. Scroll to “Options”. Press down to go to the secondary menu. Scroll to the right and select “Add Channels”.