Can Thames Water force you to have a water meter?

The company can refuse your request to install a meter if it would be impractical or too expensive to do so (see page 15). The company will choose where to put the meter. You can ask for it to be installed in a different place, but you may be required to pay the difference in costs.

Are water meters free to install?

Your right to have a meter installed You have a right to be charged for your water on the basis of what you use. This means you have a right to have a meter installed free of charge, unless it’s not practical or is unreasonably expensive to do this.

How do I install a water meter UK?

We will fit your meter for free, just call us on 0345 7500 500 or apply online for a meter and we will arrange for one of our fitters to come to your house and fit a free water meter. We may only need to visit you once – we will check that it is suitable and fit the meter at the same time.

How does a developer get a Thames Water meter?

They’ll in turn notify the appointed retailer who’ll contact the developer about billing until the property transfers to the new occupier. Self Lay providers should fit a Thames Water meter on every new service connection. The meters should be ordered from Thames Water and installed according to our policy guidelines.

Can a self lay provider fit a Thames Water meter?

Self Lay providers should fit a Thames Water meter on every new service connection. The meters should be ordered from Thames Water and installed according to our policy guidelines. Please see the internal meters section above.

Do you need Amr radio for Thames Water?

A network service technician from Thames Water will need to be present to operate the valves – please call us on 0800 316 9800 to arrange this. While it is our strategy for all internal meters to be fitted with an AMR radio to enable remote reading, all meters must still be able to be read visually.

Is it compulsory for water companies to install meters?

Our powers to install meters can also be found in section 162 of the Water Industry Act 1991, which grants permission for water companies to meter domestic premises on a compulsory basis in areas which have been determined by the Secretary of State to be of serious water stress (this includes the Thames Water region). SMART water meters?

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