Users' questions

How do I claim my HyperX warranty?

How do I claim my HyperX warranty?

The process to claim warranty for each brand is different. For HyperX, it’s required that you get in touch with them directly. As long as you have your invoice which serves as your proof of purchase, any HyperX service center that services headphones should be in a position to fulfill your warranty claim request.

How long is the warranty on HyperX headsets?

a 2 year warranty
HyperX on Twitter: “The headsets come with a 2 year warranty for any manufacturing and assembly defects.

Does HyperX Cloud 2 come with warranty?

HyperX on Twitter: “Our headsets come with a 2 year warranty.

Can I return my HyperX headset?

Returns and Refunds Your satisfaction is 100% guaranteed with any product purchased on Kingston.com within 30 days of product purchase.

What makes the HyperX cloud gaming headset so comfortable?

The HyperX Cloud was built to be an ultra-comfortable gaming headset with amazing sound. We put a lot of thought into the details of our HyperX signature memory foam, the premium leatherette, clamping force, and weight distribution to create a headset that’s comfortable through long gaming sessions.

Where can I get technical support for HyperX?

1 (888) 484-9335 (closed) Contact Technical Support. Questions about a HyperX product you already own? Ask a HyperX expert. Email Technical Support.

When to return Kingston HyperX gaming headset for replacement?

This refers to the model of your computer, motherboard or other device (i.e., iPhone 5, Sabertooth Z87, Galaxy S4, Satellite S55-A5352, etc). Customer returns the defective product to Kingston before the replacement part is shipped.

What kind of headset do I need for cloud gaming?

HyperX Cloud Gaming Headset. The versatile Cloud headset family is designed to fit anyone’s gaming needs, no matter their system, play style or personal style.