Users' questions

Does Boost Mobile let you keep your old number?

Does Boost Mobile let you keep your old number?

Simply head to activate and click ‘keep existing number. ‘ You do not need to contact your previous provider. You can still use the number with your previous provider until the switch to us is complete.

How do I transfer my Boost Mobile number to another phone?

Call the customer service number from the Boost website. Select option 3 (account changes) when prompted then keep listening. Select option 2 (swap phone) when prompted. Follow the subsequent voice commands to complete the swap.

How do I keep my old number on my new SIM?

To keep the number you’ve got, you must activate your new BOOST Mobile SIM using our chat or by calling 125 8881.

How long can your phone be off before you lose your number Boost Mobile?

60 days
If you go longer than 60 days without making a successful monthly payment, your account will be canceled, you’ll forfeit any remaining balance and lose your Boost phone number.

Do you have to keep your boost phone number?

IMPORTANT: If you activate your new BOOST Mobile SIM using our online system at boost.com.au, you will activate the number printed on your BOOST Mobile SIM starter kit – not a mobile number you may want to keep from an existing service provider. MAKE SURE YOUR MOBILE PHONE IS COMPATIBLE AND YOU’VE GOT A BOOST MOBILE SIM CARD

How do I transfer my Number to Boost Mobile?

Transferring your number to Boost Mobile service is easy. Simply head to activate and click ‘bring my phone number.’ You do not need to contact your previous provider.

What should I do if my boost Sim has not been activated?

Review the details and click Activate SIM. If your Boost SIM has not been activated within 24 hours or you do not have a valid form of ID, please message us by clicking “Message Us” on our Help page. How do I bring my number to Boost? Transferring your number to Boost Mobile service is easy.

How do I bring my existing mobile number and phone?

Porting your number across to the new Boost Pre-paid Mobile service is as easy as: 1. Check that your phone is unlocked and 850MHz compatible. 2. Purchase a Boost Mobile SIM pack from a participating retailer, or online at www.boost.com.au. 3. Go online to boost.com.au/activate and go to “Bring my phone number” tab.