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What is job of voice process?

by Rhyley Bryan

What is job of voice process?

Example: “Voice process support connects you to the customer over the phone using your voice. Non-voice uses a computer chat function to communicate with a customer using text. Both processes let you solve customer problems and offer customer service.

What are the positions in BPO?

Bpo Jobs

  • Customer Service Associate.
  • Customer Support Associate.
  • International BPO.
  • voice.
  • non voice.
  • inbound.
  • outbound.

What is the average salary in BPO?

BPO Salaries

Job Title Salary
Fresher BPO salaries – 8 salaries reported ₹15,833/mo
Wipro BPO salaries – 8 salaries reported ₹20,264/mo
Infosys BPO salaries – 8 salaries reported ₹23,099/mo
Genpact BPO salaries – 7 salaries reported ₹2,08,757/yr

Is BPO job good for Career?

The booming business process outsourcing industry is indeed a good career option for aspiring graduates and even for management students.

How much do BPO jobs pay?

As of Dec 7, 2020, the average annual pay for a BPO Agent in the United States is $73,324 a year. Just in case you need a simple salary calculator, that works out to be approximately $35.25 an hour. This is the equivalent of $1,410/week or $6,110/month.

What are the skills needed for BPO jobs?

Good Communication Skills: The first and foremost important skill is good communication skill.

  • Analytical skills: You should know the basic maths and how to play with the numbers.
  • Basic Computers: As the entire outsourcing is done through computers and internet.
  • Good Listening Skills: Customer service jobs requires a lot sensitivity.

    • What is an employment specialist?

    Employment specialist is the title given to an individual whose expertise is in matching people to specific jobs.