How long is Australian Consumer Law?

The consumer can still exercise their rights to have the good repaired, replaced or refunded as the good has to meet any extra promises made about performance, condition and quality (consumer guarantee) even when a manufacturer’s warranty is only for 2 years.

What is reasonable time in consumer law?

Reasonable time, if no time set A contract or agreement for the supply of services usually states when the services will be provided and the date they will be completed. If not, you automatically guarantee to supply the service within a reasonable time.

When did the new Australian consumer laws come into effect?

1 January 2011
The law commenced on 1 January 2011, replacing 20 different consumer laws across the Commonwealth and the states and territories, although certain other Acts continue to be in force.

What are the consumer rights in Australian law?

The Australian Consumer Law sets out consumer rights that are called consumer guarantees. These include your rights to a repair, replacement or refund as well as compensation for damages and loss and being able to cancel a faulty service.

What happens if something goes wrong with a new car in Australia?

If something goes wrong with your new car, you may be entitled to a remedy under the consumer guarantees as well as the manufacturer’s warranty or any extended warranty you might have. Consumer guarantees: Your automatic rights under the Australian Consumer Law that cannot be restricted or excluded.

How are consumer rights regulated by the ACCC?

As part of consumer law and fair trading laws, the ACCC regulates consumer guarantees. As a business owner, you must understand consumer rights in order to comply with your obligations. Businesses must provide an automatic guarantee to consumers with any product or service they sell.

What are the rights to cancel a service in Australia?

Under the Australian Consumer Law, you have certain rights to cancel a service. You can seek compensation for damages and losses you suffer due to a problem with a product or service if the supplier could have reasonably foreseen the problem. This is in addition to your repair, replacement or refund rights.