What does your balance mean on United Utilities?

If you’re a metered customer, the balance showing on your account will go towards your next bill. Any remaining credit balance can either be refunded or left on your account towards your next bill. If you would like to request a refund, please call us on 0345 672 2888.

Why is my United Utilities bill so high?

Your payments may have increased if you have recently moved home as your bill could cover a longer period than usual. If you don’t have a water meter the increase is likely due to: you have recently moved home and the yearly charge is higher at your new address due to your rateable value increasing.

What does CR mean on a water bill?

Account activity. This shows any payments made or any adjustments to your balance since you received your last bill. Where you see cr, that means credit. This is either payments you’ve made towards your account or if your account balance is in credit.

What is direct debit pay in full each bill?

Paying the whole amount each month by Direct Debit helps to ensure you’re paying for what you use each month. It also helps you see how much energy you’re using. Monthly Direct Debit is good value too, because you pay a lower unit rate for your energy compared to other payment methods.

Does United Utilities affect credit score?

Utility companies do not report accounts and payment history to the three major credit bureaus (Experian, TransUnion and Equifax), and as a result, these types of bills have not historically had an impact on your credit scores.

How long can United Utilities leave you without water?

If the water is to be off for more than four hours, we will give you written notice at least 48 hours in advance.

Do United Utilities unblock drains for free?

If it does, we’ll clear it for free and try to investigate the cause of the blockage. If the blockage is within your own private drains, unfortunately we can’t clear it for you, but we’ll try to offer advice on how you can sort the problem.

How often do you pay water bill United Utilities?

every six months
If you have a water meter, we send you a bill every six months for the water you have used. The date you receive your bill will depend on when we read your meter. If your meter has just been fitted, your first ‘metered’ bill could arrive any time up to six months after the meter has been fitted.

What does it mean when you get a utility bill?

Utility Bill. The amount a household or office is expected to pay for electricity, water and/or gas each month. Utility bills vary according to one’s usage. However, many local and national governments regulate the profits of utility companies, limiting the amount they can charge customers.

What do I need to know about United Utilities?

Some of the terminolgy we use on our bills – such as rateable value, volumetric charges, cubic metres – can be confusing, so here’s a simple explanation of how we calculate your bill for the services you receive from us. In simple terms, we charge you for the following services:

How to pay your United Utilities water bill?

Our mobile app is the quick, easy way to pay your bill, submit a water meter reading and report a leak – wherever you are. Bill higher than expected? Let us explain how we calculate the cost of your water and wastewater services. Jargon not included! Struggling to pay?

What happens to balance on United Utilities account?

If you’re a metered customer, the balance showing on your account will go towards your next bill. If you would like to refund a credit on your account, please give us a meter reading so that we can bill you for the water you have used. Any remaining credit balance can either be refunded or left on your account towards your next bill.