Users' questions

Where is ASOS located in Australia?

Where is ASOS located in Australia?

Asos corporate office addresses

Corporate addresses
Asos (Australia) 50 Holt Street, Sydney NSW, Australia

How do I return something to ASOS?

Create a Return

  1. You can return for FREE by going to the ‘My Orders’ section of your account and clicking ‘Create Return’ next to the order you’re looking to send back to us.
  2. Select the items you’re returning and the reason you’re returning them to us.

Does ASOS use Australia Post?

Tracking your order Orders are shipped from the UK and will be delivered by Australia Post if your order is being delivered to a postal address. If your order is being delivered to a collection point, it’ll be delivered to your chosen Australia Post location.

Can you put ASOS returns in the postbox Australia?

Please remember that all the items you select to return to us must be posted back in one parcel. We’ll send your returns label to your ASOS registered email address. Place the label on the front of your parcel and take the return to your nearest Australia Post outlet.

Is ASOS returns still 90 days?

ASOS. ASOS are offering 90 days to return your items and as always there are free returns. But remember, if you have premier delivery, there is a pause on guaranteed next day delivery, it is now ‘fastest delivery’.

Do ASOS do free returns?

We’re no longer offering free exchanges to UK customers. All returned items will be refunded once they’ve been inspected by our warehouse team. If you need a different size or colour of an item, then you’ll need to place a new order. Returns are FREE and trackable.

Is it safe to buy from ASOS?

ASOS certainly is legit and safe to use for purchasing fashionable clothing, shoes, and even maternity wear. Ultimately, ASOS offers some great quality products, depending upon the brands and styles you shop, and can ship to you almost anywhere in the world, making this online retailer worth a second look.

Does Australia Post return to sender?

If you’re wondering what to do with mail for previous occupants at your house, Australia Post advises you write “return to sender — unknown at this address” and place the letter in a red post box or hand it in at any post office. You can’t just ask them to stop delivering it.

How long do ASOS refunds take Australia?

You can return an item within 28 days of the item being delivered to you or available for collection, and we’ll issue a refund to your original payment method. It can take up to 21 business days for your return to reach the warehouse and up to 10 business days for the funds to show on your account.

How can I return my items back to Asos from Australia?

How can I return my items back to ASOS from Australia? You can return an item within 28 days of the item being delivered to you or available for collection, and we’ll issue a refund to your original payment method.

Do you have to exchange items at ASOS?

ASOS does not offer exchanges on orders, so if you want a different size or color, you’ll need to return your unwanted item for a refund and place a new order. Some items are restricted when it comes to returns, such as underwear, swimwear, pierced jewelry, cosmetics/makeup or any items marked with a + next to the product name.

How long does it take to get a refund from ASOS?

ASOS US refund policy Here’s a quick summary of the ASOS refund policy for US customers: You can return any ASOS item (including sale items) for a full refund, within 28 days of receiving your original order.

How long does it take to print a label from ASOS?

You can print a label from the carrier website by clicking the create return link on ASOS. Your return will be processed in approximately 10 working days. Return through your local USPS post office. You’ll find a pre-paid label on your returns note in your parcel. Open 7 days a week, early until late.