Does eBay have live chat?

We’ll be able to help you quickly by chatting with you online or through a quick phone call. To contact us: Click Help & Contact at the top of most pages.

How can I talk to eBay customer service?

Need to speak to someone? If you can’t find the answer in any of our help sections, visit Contact Us and choose a top issue or ask a question. Click ‘call’ and we’ll give you a direct phone number and a PIN number.

How do I contact eBay directly about a problem?

You can access Seller Help by entering ebay.com/sellerhelp into your desktop browser. Or you can find Seller Help by going to “Help & Contact” at the top of any eBay page and clicking the “Try it now” link on the Seller Help banner.

Why can’t I talk to a live person at eBay?

Coronavirus update: eBay is not accepting phone calls at this time. The primary eBay customer service number is no secret: it is 1-866-540-3229. However, if you want to speak to a real human being anytime soon, you need a passcode and possibly even a different phone number.

How do I complain to eBay?

1) Problem with your purchase? – How you contact your seller and open up a case.

1. Go to the Resolution Centre.
2. Choose “I haven’t received it yet” or “I received an item that does not match the seller’s description”.
3. Click on “Continue” and sign in.
4. Click on the item which you have a problem with and click “Open case”.

How can I send a message to eBay?

How to send a message on eBay

1. Find the item in your Purchase History.
2. Select the More actions dropdown menu and select Contact seller or Contact buyer.
3. Type your message and select Send.

Is there a telephone number for eBay?

0345 355 3229
eBay/Customer service

How do I contact eBay about a refund?

Go to your My eBay Purchase history, and in the drop-down menu next to the item in question, choose Return or Item not received (within 30 days of delivery). Verify that this is the item in question. Click Resolve a Problem. Answer the questions on the resulting page and you’ll get a link to report your case.

How do I get money back from eBay?

How do I file a complaint with eBay?

Go to your My eBay page. In the Purchase History area, click the link to take you to the items you’ve purchased. Scroll down the page to find the item in question and choose Resolve a Problem from the pull-down menu at the far right. The Resolution Center’s Resolve a Problem form appears.

Does eBay refund you if scammed?

eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn’t arrive, is faulty or damaged, or doesn’t match the listing.

Will eBay give me a refund?

If you haven’t received your item, or the item is not as described, we’ll refund your purchase price plus original shipping on virtually all items. The eBay Money Back Guarantee is automatically included with the purchase of virtually every item on eBay.com.