How do I check my status on MetroPlus?

Please call 1-800-475-6387 (METRO) or TTY: 711 to talk with a MetroPlus representative. Or come chat with us in person. We have Marketplace Facilitated Enrollers – we call ’em FEs for short – all over town, and they’re happy to help you answer your health plan questions.

Does MetroPlus cover chiropractic?

Acupuncture, chiropractic care, massage therapy and other alternative treatments may not be covered by insurance. Before you get an alternative treatment, contact your plan’s member services representative or check your plan documents or website.

Does MetroPlus cover Obgyn?

You do not need a referral from your PCP to see a MetroPlus Participating OB/GYN.

What type of insurance is MetroPlus?

MetroPlus Medicaid Managed Care offers low- or no-cost health coverage to New Yorkers who live anywhere in New York City.

Is MetroPlus only in NYC?

Our network includes primary care providers, specialists, behavioral health and OB/GYN providers at over 30,000 sites across the five boroughs of New York City.

Does MetroPlus cover ambulance?

The plan also covers non-emergency ambulance transportation in the following cases:  From a non-participating Hospital to a participating Hospital.  To a Hospital that provides a higher level.  To a more cost-effective Acute care Facility. ➢ Emergency transportation call 911.

How does MetroPlus Health Plan work in NY?

Not just our health plans, but how health plans work in general, the mysteries of the NY State of Health Marketplace, the new relaxed rules around eligibility, and much more. They’ll answer your questions, find the right plan, and help you enroll in it.

Where can I talk to a Metroplus representative?

Please call 1-800-475-6387 (METRO) or TTY: 711 to talk with a MetroPlus representative. Or come chat with us in person. We have Marketplace Facilitated Enrollers – we call ’em FEs for short – all over town, and they’re happy to help you answer your health plan questions.

Who are the Metroplus marketplace facilitated enrollers?

And all of them are staffed with MetroPlus Marketplace Facilitated Enrollers (MFEs for short) who are ready, willing, and able to discuss health care with you. Not just our health plans, but how health plans work in general, the mysteries of the NY State of Health Marketplace, the new relaxed rules around eligibility, and much more.