How do I contact VAT?

Phone

1. Telephone: 0300 200 3701.
2. Textphone: 0300 200 3719.
3. Outside UK: +44 2920 501 261.

Is the VAT office open?

Closed on weekends and bank holidays. If your call is not urgent please use webchat to contact us. You can also find out information in: the official HMRC app.

Do HMRC automatically refund overpaid VAT?

Yes, HMRC does refund overpaid tax, sometimes automatically and sometimes through the refund application process. It’s important to keep on top of your tax position because there are time limits on when you may make a claim for overpaid tax and apply for your tax rebate.

Does HMRC deal with VAT?

If you’re a VAT -registered business you must report to HM Revenue and Customs ( HMRC ) the amount of VAT you’ve charged and the amount of VAT you’ve paid. This is done through your VAT Return which is usually due every 3 months. You may want to appoint an agent to deal with HMRC on your behalf.

How do I speak to a real person at HMRC?

If you need to speak to a live customer service representative in HM Revenue and Customs customer service you need to dial 0300-200-3300 (Outside UK: +44-135-535-9022). To speak with a live agent, you need to stay on the line (typical waiting time is about 2-10 minutes).

Can I chat online with HMRC?

New HMRC web chat service available. HMRC’s web chat service allows you to have a one-on-one online conversation with an adviser. It is now available to help tax credit claimants.

Can VAT be refunded?

You can usually reclaim the VAT paid on goods and services purchased for use in your business. If a purchase is also for personal or private use, you can only reclaim the business proportion of the VAT .

How do HMRC pay VAT refunds?

Repayments are usually made within 30 days of HMRC getting your VAT Return. Your repayment will go direct to your bank account if HMRC has your bank details. Otherwise HMRC will send you a cheque (also known as a ‘payable order’). You can change the details that HMRC uses to make your repayment.

How long does it take to get a VAT refund from HMRC?

You will usually get your refund within 10 days of HMRC receiving your return but it may take longer. Only contact HMRC if you have not heard anything after 30 days.

Can HMRC check your bank account UK?

Currently, the answer to the question is a qualified ‘yes’. If HMRC is investigating a taxpayer, it has the power to issue a ‘third party notice’ to request information from banks and other financial institutions. It can also issue these notices to a taxpayer’s lawyers, accountants and estate agents.

Can HMRC debt be written off?

Can you get HMRC debts written off? It is possible to get HMRC debts written off through a debt solution such as an IVA. However, the firm has to agree to this. As a result, you should be in a position where the solution ultimately grants HMRC more money than they would otherwise have gained through bankruptcy.

How do I contact HMRC about my tax?

+44 135 535 9022

1. the official HMRC app.
2. your personal tax account or business tax account using HMRC online services.

When to contact HMRC for help with VAT?

Phone lines are less busy between 8.30am and 11am, Monday to Friday Get help using VAT online services if you need help using or registering for VAT online services. Please only write to HMRC about general VAT questions, if you are unable to contact us online. Replies may take longer than 15 working days.

What to do if you have technical problems with HMRC?

Speak to an adviser online about technical issues you’re having with HMRC online services. They cannot talk to you about: Call HMRC if you’re having technical problems with HMRC online services. Do not use this helpline for: You can also use Relay UK if you cannot hear or speak on the phone: dial 18001 then 0300 200 3600.

What to do if you get an error code on your VAT return?

If the error code you have received isn’t shown below, please contact HMRC’s Online Services Helpdesk. If your submission fails, to check the error, Reports go to VAT Returns then select the failed VAT Return. The reason for the error and error code appears on the right-hand side under HMRC Response.

Why is there an error on my HMRC MTD?

ERRORS 500-599 – Errors in this range indicate a problem with HMRC own servers. Check HMRC MTD for VAT Service Availability and Issues page to see if the HMRC system is undergoing scheduled maintenance or is having known issues.

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