Is Capital One survey a scam?

The Illinois Department of Financial and Professional Regulation or IDFPR is warning of a survey scam impersonating a department official. They say people will receive a text that appears to be from Capital One that says they must complete a banking survey to receive a $50 reward.

What number will Capital One text from?

You’re all set! Start chatting with Eno by sending a text message to 227-663. If you’re a Capital One card* customer and manage your account with Capital One online, you’re all set to start receiving email alerts from Eno about unusual charges.

Why does Capital One keep calling me?

These calls are mostly associated with debt collection, which could also be in the form of overdue credit card payments. Because of their potential to cause nuisance, robocalls are regulated by law, especially through the Telephone Consumers Protection Act or the TCPA.

How do I view my Capital One statements online?

To view your statements on the mobile app: Sign in to the Capital One Mobile app (Text “MOBILE” to 80101 for a link to download) Tap the account you want to view statements for Scroll to the bottom of the page and tap “Statements” Please Note:To view your statements online, you will need to be enrolled in paperless statements.

How to report suspicious e-mails from Capital One?

Want to report a suspicious email claiming to be from Capital One? “Phishing” is an Internet scam in the form of an e-mail or pop-up box. The e-mails and pop-ups link to sites that look like well-known legitimate businesses and ask you to provide or confirm personal, financial, or password information. Learn more about phishing.

Who is the fraud team at Capital One?

If you have any scam concerns regarding a Capital One account, please contact us so we can help you resolve them. Sarah Strauss leads the U.S. Credit Card Fraud team at Capital One. Her team is responsible for the development of fraud defenses, fraud-related technology and associated customer experiences.

Is there a phishing attempt on Capital One?

Capital One is not proactively calling, texting or emailing customers to ask for personal information related to the COVID-19 outbreak. If someone claims to be a Capital One representative and reaches out to you about COVID-19, it is likely a phishing attempt. If you believe a phone call could be phishing, hang up.