Guidelines

Why does my U-verse say not available at this time?

Why does my U-verse say not available at this time?

Well, as the error message states, you need to restart your receiver once. This is something pretty basic, but you might be facing this problem on your AT U-verse service due to some bug or error and that can hinder your streaming experience on the TV.

How do I fix uverse not available at this time?

Try unplugging your receiver and waiting two minutes, plugging it back in, and then restarting. If that doesn’t solve the problem, unplug your Wi-Fi gateway and wait two minutes, then plug it back in and restart. This will temporarily disrupt internet, TV, and Voice service.

What does it mean when it says this set top box does not match the account settings?

Your system might have gotten into a problem while trying to sync up all the devices. It can get a little tricky trying to figure out which device is causing the problem so it is recommended that you restart your entire system.

How do I reset my ATT Uverse wireless cable box?

Many receiver problems can be fixed by restarting your receiver. To do this, press and hold the Power button for 10 seconds. This takes 5-8 minutes and will impact any DVR recordings in progress. If you have multiple receivers, reboot your wireless gateway by unplugging it from its power source.

How do I reset my U-verse receiver?

Restart your U-verse receiver(s) by holding down the POWER button for ten seconds, then pressing again to restart. (This takes 5-8 minutes and will impact any DVR recordings in progress.)

Why is U-verse mobile not working?

Restart your device if the app isn’t responding Open the myAT app 1 after restarting your device. Re-enter your user ID and password to sign in. Be sure to delete any IDs you’ve saved first.

How do I reset my U-verse router?

  1. Locate the factory reset button. Look for the factory reset button on your AT U-Verse device.
  2. Hold the reset button. To initiate the factory reset, press and hold the reset button for at least 20 seconds.
  3. Wait for the reset to complete. Allow some time for the reset to complete.

How do I connect my uverse TV to my wireless network?

Press the OK button on the front of the wireless TV receiver. Wait two minutes for the receiver and WAP to pair. After two minutes, the Link light on the front of the wireless TV receiver should be solid green. Following a successful pairing, unplug the wireless TV receiver and reconnect it at the desired location.

How does uverse wireless box work?

The AT U-verse TV Wireless Receiver takes the video-streaming concept popularized by Roku and Apple TV devices and applies it to the venerable (well, infamous) cable box. AT’s residential gateway plugs into a phone outlet, and its wireless access point connects to the gateway.

How do I reset my AT home phone?

Complete the following steps to reset the telephone system:

  1. Step 1: Disconnect the power to the telephone base.
  2. Step 2: Disconnect the handset battery.
  3. Step 3: Wait a few minutes and then reconnect the power to the telephone base.
  4. Step 4: Reconnect the handset battery.

How do I fix my AT home phone?

Submit a repair ticket

  1. Go to att.com/repair and select Home Phone.
  2. Enter your home phone number and select Continue.
  3. Tell us about the problem you’re having, then select Continue.
  4. Review any troubleshooting steps to see if you can fix it yourself.
  5. Follow the prompts to submit your ticket.

How to troubleshoot a wireless U-verse TV receiver?

Using your U-verse remote control: Press Menu. Select Help > Information > Troubleshoot & Resolve > TV > DVR. Follow the onscreen prompts. Many receiver problems can be fixed by restarting your receiver. To do this, press and hold the Power button for 10 seconds. This takes 5-8 minutes and will impact any DVR recordings in progress.

How to reboot the DVR on the U-verse?

1 Press and hold the POWER button for 5 seconds to reboot your DVR. All the lights on the DVR will go out. 2 Press the POWER button again to restart. 3 Press the Recorded TV button on your U-verse TV remote to select your recorded program.

How do I restart my U-verse WiFi gateway?

Restart your U-verse receiver (s) by holding down the POWER button for ten seconds, then pressing again to restart. (This takes 5-8 minutes and will impact any DVR recordings in progress.) Restart your Wi-Fi gateway by removing the power cord for two minutes then plugging it back in (will interrupt AT service).

When does the U-verse TV receiver go to standby?

After eight hours of inactivity, your receiver automatically goes to standby mode. This feature is in place to conserve energy. To stop your receiver from going to standby, simply press a key such as OK , Guide, or Options on your U-verse remote to restart the eight-hour cycle.