Useful tips

How do I know if my water heater is still under warranty?

How do I know if my water heater is still under warranty?

You can tell the warranty at a glance by examining the first two to three digits of the model number. The length drops to one year when the heater is installed in any building other than a single family home.

How do I claim my AO Smith warranty?

Contact Us

  1. Tech Support and Warranties: (800) 527-1953. Monday through Friday 7am-7pm CST and Saturday 8am-5pm. Questions about your warranty or need tech support?
  2. Replacement parts: (800) 821-2017. Monday through Friday 7am-5pm CST.
  3. Pensioners, benefit questions, employees: (800) 631-7819. Monday through Friday 8am-5pm CST.

How long is warranty for AO Smith water heater?

When the water heater has been used for other than single family residential application; 1. The tank warranty shall be reduced to 1 year for 6 year models and to 3 years for 10 year models. 2. The parts warranty shall be reduced to 1 year for all models.

How do you read AO Smith serial number?

A.O. Smith states the year and week of construction within the first four numbers of the serial number. Example: If the A.O. Smith serial number is 9808****** then the water heater was constructed in 1998 in the 8th week of the year. It is important to know the age of your A.O.

Is there a recall on AO Smith water heaters?

The U.S. Consumer Product Safety Commission is recalling more than 616,000 water heaters made by A. O. Smith due to a fire hazard risk when the units are installed on a combustible surface.

How long is AO Smith warranty?

between 6 and 12 years
How Long Do AO Smith Water Heaters Last? Most AO Smith warranties range between 6 and 12 years, usually closer to ten. This means that the manufacturers fully expect your water heater to last at least a decade, and possibly twice that even after it goes out of warranty.

Is there a recall on A. O. Smith water heaters?

How long is A. O. Smith warranty?

Where is A. O. Smith serial number?

The serial number can be found on the identification sticker on the device.

What kind of warranty does A.O.Smith have?

O. Smith will reserve the right to inspect faulty water heaters and / or parts at site, at distributor warehouse or at plant in Veldhoven for further research and product improvement. Warranty category I:

How long does the Smith warranty program last?

The Smith warranty program lasts for the lifetime of your Smith product and covers all parts of your Smith product as related to manufacturing defects or failure.

Can A.O.Smith deny reimbursement for a serial check?

Serial Check Results Previous replacement, improper installation and other conditions, outside the manufacturer’s control and requirements for warranty may prevent reimbursement. A.O. Smith reserves the right to deny reimbursement if, upon investigation, any such condition is identified.

Where can I get an O Smith water heater inspected?

A.O. Smith will reserve the right to inspect faulty water heaters and / or parts at site, at distributor warehouse or at plant in Veldhoven for further research and product improvement. Want to know what your device’s manufacturing date is?