What do I do if I lost my AT phone?

Ways to locate your device

1. Sign in to the account associated with your device or activated app or add-on: iOS. ® Android. ® Windows Phone. ® Lookout. ® AT Secure Family. TM
2. Follow the prompts to call the device or find it using GPS.

How do I report a lost phone to AT?

Go to My Device > Report a Lost or Stolen Device. Select Report a Lost Device or Report a Stolen Device to suspend your service. Note: If you report your device stolen, it will be blocked from being used on the AT network. Follow the prompts to suspend service on your device.

Can I track phones on my ATT account?

Yes – the AT Phone Locator can even help you to locate a lost or stolen device. Needless to say, you should have already added the device to your FamilyMap account. All I needed to do was visit the AT Family Map app on my family member’s device to track the location of my phone.

What should I do if I lost my phone and can’t find it?

3 ways to find your lost Android

1. Track your phone’s location using Google Maps. Go to Android.com/find.
2. Find your phone with your smart home speaker. If you’ve misplaced your phone and you know it’s somewhere in your house, your smart speaker might be able to help.
3. Find your phone with a Bluetooth tracker.

How do I get a new phone from AT?

Here’s how to order:

1. Shop smartphones and choose a new device or accessory.
2. Select Check in-store availability to make sure you can pick it up.
3. Confirm or enter the ZIP Code for the store where you want to pick up the order.
4. Choose your preferred location.
5. Follow the prompts to check out and submit your order.

Will AT replace my lost phone?

Being without your device is stressful, but your AT device protection plan covers you against lost or stolen devices. After you file a claim for your lost or stolen device and it’s approved, we’ll send you a replacement as soon as the next day. No need to stress—it’s all part of your plan!

What happens if I report my phone lost?

Immediately report the theft or loss to your service provider. You will be responsible for any charges incurred prior to when you report the stolen or lost device. Your service provider may be able to use your IMEI or MEID or ESN number to disable your device and block access to the information it carries.

How do you locate a lost cell phone that is turned off for free?

Here are the steps:

1. Go to Find My Device.
2. Log in using the Google account that is associated with your phone.
3. If you have more than one phone, choose it in the menu at the top of the screen.
4. Click on “Secure Device.”
5. Type in a message and contact phone number that someone can see to contact you if they find your phone.

Can I buy a phone online and use it with AT?

AT BYOD is a program that lets you bring your own compatible, unlocked phone to the AT network, including iPhones. Getting started is easy. You don’t need an annual contract, and there’s no activation fee when ordering online. All you need is a compatible device, an AT SIM card, and an AT PREPAID℠ plan.

Will AT replace my phone for free?

If you use AT for your wireless service and your phone malfunctions, gets lost, or gets damaged, you may be able to get a replacement for little to no charge. If you’re covered by warranty or insurance, you’ll get a replacement phone within a few days!

What to do when your cell phone is lost or stolen?

Call your cellular provider. If someone has stolen your phone and has been able to get in to the device, they could easily rack up some hefty call, text, and data charges. Call your provider right away to suspend your service.

What should I do if I Lost my iPhone?

Use Find My iPhone to Erase/Wipe device to protect private information. Call your service provider and report your phone as lost or stolen. File a police report (only if you plan on filing an insurance claim) Change all of your email, social, and personal passwords linked to the lost or stolen device.

How do you locate a lost cell phone?

It will help you locate a lost phone quickly. All you need to do is go to the Samsung Find My Mobile platform and sign in with your Samsung ID. You will see the location on a map right away. It will show you the last known location if your phone is turned off.

What if I Lose my Phone or it is stolen?

Make Sure Your Smartphone Isn’t Lost. This may sound silly but realizing you’re without your phone can cause real panic.