Users' questions

How do I speak to USPS customer service?

How do I speak to USPS customer service?

When a customer calls 1-800-ASK-USPS (1-800-275-8777), the customer service telephone number for the U.S. Postal Service® (USPS®), they will hear a greeting, then a language choice option (press 2 for Spanish).

Can I call USPS to see where my package is?

Who do I contact for additional help? You may call this phone number to obtain additional information on USPS Text Tracking: 1-800-222-1811.

How can I talk to India Post customer care?

Grievance Redressal Mechanism (GRM)

  1. For queries and complaints, please connect to India Post Call Centre (IPCC) Toll Free No. – 1800 266 6868.
  2. To register online complaints, please click on the tag given below: – ​“Register your Grievance”
  3. Contact details of Circle Public Grievances Nodal Officer ​(Please click here).

How do I talk to an operator?

Talk. Say “get human” (or “agent” or “representative”) or raise your voice, or just mumble. The IVR might connect you to a human after one of these key or unknown phrases. Just hold, pretending you have only an old rotary phone.

What happens if USPS loses your package?

You can report a missing USPS package by filing a claim at the USPS claims site. The sender or receiver of a USPS package can file a claim, but the original purchase receipt must be available. You can receive a refund for mail that is lost or never delivered to its final destination as long as the package is insured.

How can I check my postal status?

SMS based Status: You can also track through the SMS service. Article type ‘ POST track <. 13 digit article number >. ‘ to track the status and send SMS on 166 or 51969….Speed Post Tracking Number.

Service Type Format No. of Alpha Numeric digits
Registered Post RX987654321IN 13
Express Parcel Post XX000000000XX 13

How do I reach a live person at the post office?

To reach a live person in USPS customer service you can dial 1-800-275-8777 (1-800-ASK-USPS®) phone number.