What do I do when my HP printer says paper jam but there is none?
What do I do when my HP printer says paper jam but there is none?
Reset the printer, which might clear a false paper jam error, and then try to print again.
- With the printer turned on, disconnect the power cord from the printer.
- Unplug the power cord from the power source.
- Wait 60 seconds.
- Reconnect the power cord to a wall outlet and to the printer. note:
How do I clear my HP paper jam?
If your printer has a paper path cover behind the carriage, remove the cover, and then remove any jammed paper. Pull out the input tray, and then remove any jammed paper. If your printer has a bottom cleanout door, carefully lift the printer and look under it, and then remove any jammed paper from the bottom cleanout.
What do I do when my HP printer keeps jamming?
Check inside the printer for any debris that might be causing paper jams.
- Turn off the printer, and then unplug the power cord from the electrical outlet.
- Remove any paper from the input tray.
- Open the rear access door, and then clean the paper feed rollers with a lint-free cloth lightly moistened with filtered water.
How do you get a bad paper jam out?
Cause and Solution
- Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier.
- Open the Rear Cover.
- Pull the paper out slowly.
- Close the Rear Cover.
- Reload the paper, and press the RESUME/CANCEL button on the printer.
Why does my printer says paper jam when there isn’t one?
The guides in the paper tray are there to make sure the stack of paper is exactly where the printer was designed to grab from. If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed.
How do I clear the paper error on my HP printer?
Solution one: Reset the product
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 15 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the printer.
- Turn the printer on.
Why does my printer jam every time?
If your printer keeps jamming, you should know that the most common cause of a jam is misalignment of the paper. Paper needs to load in smoothly, completely flush with the tray. Overfilling the tray is a great way to ensure you will be spending some personal time getting to know the inside of a printer.
Why does my printer not pick up the paper?
The paper might not be engaged with the feed rollers. The paper-width guide is pressed against the paper stack too tightly. The paper tray is not completely inserted into the product. The paper settings in the print driver do not match the paper loaded in the paper tray.
Why does my paper keep jamming?
So here are the most common causes: Paper inserted incorrectly. Sheets stuck together, folded or frayed paper, and an overloaded tray can all create problems. Even using the wrong type of paper can cause paper jams.
Why is my printer continuously jamming?
Why does it say paper jam when there is no paper jam?
If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed. So even though there’s no paper stuck when you start printing, the loose paper guides are ensuring that a sheet gets jammed whenever the printer starts doing its thing.
What are two probable causes for printer paper jams?
What are two probable causes for printer paper jams? (Choose two.)
- high humidity.
- the wrong type of paper.
- a defective print cartridge.
- misaligned print heads.
- an incorrect print driver. Explanation: Humidity can cause sheets of paper to stick together which could cause paper jams.
What’s the problem with my HP LaserJet p2035?
I slightly bent a metal cross support bar that is below the paper tray up towards the printer. That bar triggers the paper tray’s lift mechanism to lift the paper into place and obviously, it was not making contact. This resolved the issue. 09-23-2018 06:33 PM
Where is the Jam release on a HP LaserJet?
Set the product for the correct width of paper that you are using. At the back of the product, lift the duplex jam-release door, and locate the blue paper-width selection lever. Push the lever in for Letter and Legal-size paper. Pull the lever out for A4-size paper.
When does a printer have a paper jam?
A paper jam occurs in the output bin, when 8.5″ x 13.0″ paper size is selected with Duplex Print. This issue occurs if the paper-width selection lever is not in the correct position. Open the rear door and clear the paper jam (if any). Make sure that you are printing with media that meets specifications.
Why is the paper light blinking on my HP printer?
Both printers give the paper error even when they are not connected to a computer. I have the paper tray guides set for letter size paper with letter size paper being in the tray yet the paper light continues to blink on both units; even after a hard reset or being powered off and unplugged for a long period of time.