Does iD Mobile have live chat?

Our Live Chat team are available 9am – 8pm Monday to Friday, and 9am – 6pm Saturday, Sunday and bank holidays. Please note that you will need your iD Mobile customer service pin to chat with us. This is a 4-digit number that can be found in your account or app under the my account section.

Who owns iD Mobile network?

Dixons Carphone
iD Mobile is a mobile network owned by Dixons Carphone that uses Three’s network. It offers a range of great value Pay Monthly, Pay As You Go and SIM Only plans.

Is iD Mobile going bust?

Both Carphone Warehouse and iD Mobile are still trading. iD Mobile will continue to trade through Currys PC World 3-in-1 stores, the iD Mobile website and the Carphone Warehouse website.

How can you contact iD Mobile?

Call 7777 from your iD phone or 0333 003 7777 (charges may apply) for the following services.

1. Control your account. Select option 1 to check your allowances etc.
2. Make a payment. Select option 2 to hear your balance or to pay your bill.
3. Report Lost or Stolen. Select option 5 to report your phone or SIM lost or stolen.

How can I contact my mobile iD by email?

The email for iD Mobile customer service team is [email protected] which is mostly used for iD Mobile customers to make a complaint about a service that they are unhappy with.

Does iD Mobile support 5G?

All iD Mobile services runs on Three’s network, and they’re building the UK’s fastest 5G network! To provide a true 5G network you need 100MHz of 5G ‘spectrum’ (the bandwidth networks need to send and receive data).

Why do I have no service iD?

Android: Go to Settings -> More networks -> Mobile Networks -> Network Operators. Tap “search for networks” and select “iD” from the list that pops up. The quickest and easiest way to get your settings is to use the special settings checker. All you need to do is enter your details and select which phone you’re using.

Does iD Mobile have 5G?

iD Mobile 5G is currently available in over 150 locations across the UK. And there are more being added this year. Use our coverage checker to see expected 5G coverage in your postcode.

Is iD Mobile having issues?

We’re currently experiencing a technical issue that means you may be unable to request or give us your switching information (PAC, STAC or INFO), via text, online or the iD Mobile app. Please bear with us, our technical team is working hard to fix this issue and full service will be restored as soon as possible.

How do I complain to Mobile iD?

Click on the ‘Raise a complaint online’ button on our complaints procedure page at www.idmobile.co.uk/complain and fill out a simple form. You’ll then be asked to give us a few more details just so we can make sure we’re speaking to the right person, and then we will ask you for information about your complaint.

Why is iD Mobile not working?

If you are still experiencing issues with your data, we recommend either restarting your phone or switching airplane mode on and off. If you’re still experiencing problems, please try restarting your phone or toggle airplane mode on and then off. Once again, we apologise for any inconvenience this might have caused.

How can I activate my SIM Mobile iD?

You can activate it in the iD Mobile App or My Account online by:

1. Logging in to the app or online account.
2. Going to the ‘My Services’ page.
3. Clicking ‘Activate my SIM’
4. Scanning your SIM card barcode or entering the 19-digit number printed on the SIM cardholder *

How can I get help with my ID?

Get help & support 24/7, browse articles and talk to other iD customers. Talk to our Chat Bot for answers to simple questions, or to one of our advisers for anything else. Check your allowances, make a payment and more through our Automated Phone Service.

What can I do with my T Mobile ID?

A T-Mobile ID is your key to keeping your account up-to-date and secure, and even getting help from other customers. Here are a few of the great things you can do with your T-Mobile ID. Pay your bill, set up a payment arrangement, or make an equipment plan installment. Change the personal information on your account.

What do you need to know about the Kuwait Mobile ID?

This App provides citizen and residents in the State of Kuwait a digital ID which could be used for the following purposes and more: – Portable mobile based Civil ID – Authentication to government and non-government eServices – Digital Signature of electronic documents and transactions

Where do I Find my ID mobile number?

This is a 4-digit number that can be found in your account or app under the my account section. Alternatively, this will have been sent to you by email when you joined iD Mobile. If Live Chat doesn’t launch, find out more here.