Useful tips

Where do I file a complaint against AT?

Where do I file a complaint against AT?

The AT complaint number is 800-331-0500, or you can simply dial 611 from your AT cellphone. You can also launch a live chat with customer service by going to https://www.att.com/contactus/index/internet.html and clicking the Chat Live button.

How do I escalate a complaint with AT Wireless?

Call the AT Executive Customer Support line at (877) 574-8832. Representatives here deal with complaints that have been escalated from the lower levels of customer support.

Is there a class action lawsuit against AT?

AT has agreed to a $12 million settlement in a class-action lawsuit over its throttling of “unlimited” mobile data plans. This throttling was particularly severe because it was enforced 24 hours a day regardless of whether there was any network congestion, and downloads were throttled to speeds as low as 128kbps.

How do I get a refund from AT?

Refunds and your account status

  1. Active accounts: If you have a credit balance on your AT account because of an overpayment, we’ll apply the credit to your next bill unless you contact us and request a refund. Call 800.288.
  2. Canceled accounts: Once your account is canceled, it takes us 45 days to process your refund.

How do I make a complaint to AT?

Our customer-service department can resolve most customer concerns quickly and to the customer’s satisfaction. Please visit att.com/contactus/index.html to contact the customer-service team for your AT Service.

How do I file a complaint with the FCC against AT?

Filing an Informal Complaint

  1. Phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL: 1-844-432-2275.
  2. Mail (please include your name, address, contact information and as much detail about your complaint as possible):

Does AT have a complaint department?

How do I sue AT for lying?

You may submit a Notice of Dispute online at att.com/noticeofdispute. Or you may print a Notice of Dispute (PDF, 181KB) and mail it to us at Manager—Dispute Resolution and Arbitration, AT, 1025 Lenox Park Blvd., Atlanta, GA 30319.

What is the AT settlement?

AT has agreed to a $12 million settlement in a class-action lawsuit over its throttling of “unlimited” mobile data plans. As usual, refunds to individual customers amount to a fraction of what the customers paid for the hobbled service.

Can I get a refund on AT prepaid?

any Account balance or unused portion for the terminated AT Service (such as a prepaid service) will not be refunded or credited back; you are obligated to return any Equipment, as defined in this Agreement, associated with the terminated AT Service; and.

Can ATT refund a payment?

If you are a current AT customer and you have an active account, you can request a refund for a credit balance by contacting AT customer service or going to an AT store. How you receive your refund is based entirely on the method of payment you used when you paid your account.

What are the terms of service for Payza?

While reports indicate that some merchants and consumers do really well with Payza, the terms of service are incredibly worrisome. Its responses to complaints on the BBB are awkward, fumbling attempts to pacify people after a mistake on the company’s part, or an outright gaslighting.

How long has Payza been on the market?

And don’t fall into the trap of thinking Payza is new to the scene. It’s not. Before it adopted the name Payza in 2012, it was known as AlertPay, and according to the BBB, it’s been around for 12 years (meaning AlertPay came into existence circa 2005).

Are there any good mobile wallets like Payza?

Sadly, no. Payza, like so many others, falls short by a long way. Its mobile wallet is costly for consumers, the terms of service are bizarre and unsettling, and reports indicate that there are some serious shortcomings in the customer service department.

What’s the difference between PayPal and Payza account?

If you want to load funds into your Payza account, it’s going to cost you, which is a major difference between it and PayPal. How much depends on the method you use. There’s the first red flag. The second red flag is that it’s not free to send money to friends and family, which is pretty much the industry standard.