Does PRESTO card balance expire?

The date on the back of the card is the date the card was manufactured. Some older cards have an expiry date, but PRESTO cards no longer expire. You may continue to use your card even after the indicated expiry date and your balance will remain on the card.

How do I log into my PRESTO account?

Account Information Create a username and password that you’ll use to sign into your PRESTO Account. You will also be able to sign in with your Email address once it’s verified. Select your first security question. Select your second security question.

How long does PRESTO balance last?

within 30 days
The 30-day expiry period is designed to manage the number of transactions stored on devices in order to guarantee proper functioning of the system. If you don’t tap your card on a PRESTO device within 30 days of any transaction, with the exception of transit passes, it will expire.

Can I tap my PRESTO card on my phone?

The update means that users can now reload funds through the app, tap their Presto cards to their phones, and their balance will instantly updated. The function was previously available to Android users, but has now been rolled out to iPhones as well.

Can I have 2 PRESTO cards?

Yes, if you have a My PRESTO Account, you can REGISTER up to nine other PRESTO cards to your account (as long as they are not already registered to another My PRESTO Account). By adding additional cards to your account, you can: Load value to other cards that could have different registration information.

Can I withdraw money from PRESTO card?

If you don’t need your PRESTO card anymore, you can get a refund of the balance by returning your card. To get a PRESTO card refund, your card must be added to a PRESTO Account. All refunds are subject to a 4% processing fee. The $6 cost to buy the card is non-refundable.

How can I check my Presto card balance without an account?

Sign into My PRESTO Sign in to check your balance, load your card, see your card activity and much more! You can use either your username or email address to sign in. Signing in without an account only lets you check your balance and access limited features.

Can I load my Presto card at Shoppers?

You can now buy and load PRESTO cards at more Shoppers Drug Mart locations.

Can I tap my PRESTO card twice?

1. Simply press the “Override” button on the PRESTO device, then tap your card as you normally would. 2. When you reach your destination station, tap a second time.

Do I need to tap my PRESTO card twice?

When you tap on, the system deducts the default trip fare, so you don’t have to tap a second time when you get off at your default destination. This means even more time saved with PRESTO.

How do you activate your PRESTO card?

You can activate your card online, or through our Chat feature, or by calling PRESTO at 1-877-378-6123 and following the automated instructions. It can take up to 24 hours to process your activation. During this time you won’t be able to use your card.

How long does it take to do a balance check on Presto?

Hold your card to the Balance Checker to view your balance and recent transactions. The longer you hold your card against the device, the more information you’ll see displayed. You can also tap your card on a Balance Checker to complete an online transaction. Online transactions can take up to 24 hours to be available at all PRESTO devices.

How do I update my Presto card balance?

If you loaded your card online, you must tap your card on a PRESTO device to update the balance on your card. Your updated balance will appear online up to 24 hours after you tap your card. If you have tapped and the funds still have not been loaded onto your card, please call 1-877-378-6123 for help.

How can I use my outlet Presto card?

Find an Outlet. Simply hold your card to the Balance Checker to view your usage details including balance and recent transactions. The longer you hold your card against the device, the more information you’ll see displayed. You can also tap your card on a Balance Checker to complete an online transaction when required.

Can a Presto card go into a negative balance?

Only cards registered with a My PRESTO Account can go into a negative balance to pay any single fare, if you forget to add funds before you travel. Manage up to 10 different PRESTO cards with one PRESTO account. How do I create a My PRESTO Account? It’s easy! Create your My PRESTO Account online.