How does shipping work on Storenvy?

As part of the Storenvy Store Owner’s Agreement, you have agreed to ship your orders within 7 days of when they were placed, unless otherwise clearly stated. We recommend shipping them within 1-2 days as a gesture of good customer service.

How do I set up free shipping on Storenvy?

First off, to get to your shipping menu go to your Storenvy admin panel. Click settings, then from the drop down menu, select shipping rates. There are two options – Shipping Classes and Shipping Groups. Shipping Classes are for what COUNTRY the package is going to.

Does Storenvy ship worldwide?

Using a package forwarder, you can ship STORENVY internationally to any country or region in the world including Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, India, Indonesia, Italy, Japan, South Korea, Kuwait, Malaysia, Netherlands, Norway, Russia, Saudi …

How do I delete a shipping class on Storenvy?

You can’t delete it or change it, it will always apply to any countries you didn’t set a specific class for. You should set the price of this class high enough to make sure it covers the cost of shipping to anywhere in the world (including insurance if you want).

How long does it take for Storenvy to ship?

How long does Storenvy take to ship? Storenvy asks its sellers and stores to ship within 7 business days, and it’s recommended that they ship within 1 to 2 days.

How do I change my handling fee on Storenvy?

To do this first log in to your Storenvy admin account and then go to your Dashboard. Then under the Storenvy Storefront Fees section click on the sliding bar to change it from Fees to 6%. Note that this will only apply to orders that are placed after you make the change.

Does Storenvy ship to Europe?

Yes, Storenvy does offer international shipping.

Does Storenvy ship to UK?

Yes! We sure do! We ship to most international locations over 60 countries, including United Kingdom (UK), United States (USA), Canada, Australia, Europe, America, Asia, etc.

How do I track my order on Storenvy?

Log in and click on “Orders” in the menu at the top right of the platform. This way you’ll see if your package has been sent, is about to be sent, or has been dispatched by the transport company in the Storenvy order status. The stores of the Storenvy system work independently.

What percentage does Storenvy take?

It’s simple: sales made through the Storenvy marketplace are charged a 15% commission of the total sale (including shipping), and the remaining 85% goes directly to you. There are no additional monthly fees, or fees to list products; just 15% simple and straightforward.

How do I get a refund from Storenvy?

If you have had to refund a customer for a payment on the Marketplace, and believe you should also be refunded your Storenvy fee for this purchase, please email [email protected] so we can do this for you manually. Requests must be made no later than 60 days after you have refunded the customer.

How long does Storenvy shipping take?