How do I complain to Amazon about a scam?

To report a phishing or spoofed email or webpage:

1. Open a new email and attach the email you suspect is fake. For suspicious webpages, copy & paste the link into the email body.
2. Send the email to [email protected]. Note: Sending the suspicious email as an attachment is the best way for us to track it.

Will Amazon ever contact you?

“While some departments at Amazon will make outbound calls to customers, Amazon will never ask you to disclose or verify sensitive personal information, or offer you a refund you do not expect,” Amazon said. “Do not press 1 to speak with customer support. Do not call a phone number they gave you.

What happens if I press 1 on a scam call?

A prerecorded message tells you to press “1” or some other key to be taken off a call list. The message offers you goods or services for free or at a suspiciously deep discount. The message says you owe back taxes or unpaid bills and face legal or financial consequences if you don’t pay immediately.

Can you get scammed Amazon?

Even if you’re aware of phishing, it’s worth reading up on it to prevent your business being scammed on Amazon. Most Amazon phising scams are sent via email but some scammers will use text messages as well. Links and attachments in phishing emails and texts contain malicious viruses.

What can you do if you get scammed on Amazon?

For unknown, suspicious, or fraudulent purchases, orders, or credit card transactions, suspicious password changes, account changes, or potential fraud, visit Report unauthorized activity. Note: If you can’t log in, go to Account & Login Issues. To report a suspicious email, go to Report a Phishing Email.

Who do I call if my Amazon account has been hacked?

At this point you should call Amazon’s security department at (888) 282-2406 and tell them that your account has been breached. They’ll be able to provide further assistance and help you keep an eye on your account activity in the coming days.

How do you know if you’re being scammed on the phone?

How To Recognize a Phone Scam

1. There is no prize.
2. You won’t be arrested.
3. You don’t need to decide now.
4. There’s never a good reason to send cash or pay with a gift card.
5. Government agencies won’t call to confirm your sensitive information.
6. You shouldn’t be getting all those calls.
7. Imposter scams.

How do I contact Amazon about unauthorized charges?

To report suspected fraud or unauthorized access to your account, please contact us toll-free at 866-216-1075.

What happens if you accidentally answer a spam call?

If you answer their call, your number is considered “good,” even if you don’t fall for the scam. They will try again next time because they know there’s someone on the other side who is a potential victim for fraud. The less you answer, the fewer the calls.

What does pressing 1 on your phone do?

To learn more, press 1.” Then if you press 1, a person comes on the phone — claiming to ‘work with the law’ — and asks you for your personal information, including your name, date of birth, phone number, income and Social Security number.

Does Amazon have fake sellers?

Amazon’s new report was meant to reassure legitimate sellers that their products won’t be counterfeited. While counterfeits remain a problem for unsuspecting Amazon customers, the e-commerce giant said that “fewer than 0.01 percent of all products sold on Amazon received a counterfeit complaint from customers” in 2020.

Can I get my money back if I get scammed on Amazon?

Thankfully for consumers, the company’s “A-to-z guarantee” covers purchases from Amazon or third-party sellers (as long as they were bought on Amazon.com) and will refund you if your order never shows up or isn’t as advertised.