How do I contact tmobile corporate office?

General contact information Please call 1-800-937-8997 or 611 from your T‑Mobile phone. You may also write to T‑Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380 or send an email via our website at http://www.t-mobile.com/Contact.

How long is T-Mobile customer service wait time?

Call wait times are back to normal, under 90 seconds. And for the most part, we’re delivering customers their same dedicated TEX teams.

Is T-Mobile 611 free?

T-Mobile charges $. 01 per minute for calls to these numbers. If you have any questions or think there’s an error on your T-Mobile bill, call Customer Care by dialing 611 from your T-Mobile phone, or by calling 1-877-453-1304 from another phone.

How do you talk to customer service?

In a very clear and concise way, explain the problem or your issue to the agent.

1. Talk slowly and clearly.
2. Don’t make assumptions about what they know or don’t know.
3. Include specific examples about your issue.
4. Ask them to restate your issue after you’re done explaining it.

How do I get in touch with T-Mobile customer service?

How to contact your Team of Experts:

1. Call us. Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call.
2. Message us. Send a message to your Team of Experts in the T-Mobile app, My T-Mobile, or Apple Business Chat.
3. We’ll call you.

How do I file a complaint against T-Mobile?

T-Mobile US complaints contacts

1. Visit Customer Care Contact Information.
2. Call Headquarters on (425) 378-4000.
3. Tweet T-Mobile US Customer Care.
4. Tweet T-Mobile US.
5. Follow T-Mobile US.
6. Follow T-Mobile US.

Is T-Mobile customer service open now?

Your Team of Experts is typically available 24 hours a day, 7 days a week. However, due to recent COVID-19 guidelines, we’re temporarily adjusting hours to help keep your team safe. You may still contact them between the hours of 4:00AM to Midnight PT.

What’s better Verizon or T-Mobile?

T-Mobile offers cheaper unlimited plans than Verizon at every tier of service. If you’re looking for a non-unlimited data plan, then Verizon is actually better (we would also recommend these plans). Speed lovers: Pick T-Mobile. T-Mobile currently offers faster download and upload speeds than Verizon.

Does 611 cost money?

Does 611 cost money? No Charge for *611. There is no charge for *611 calls. If for some strange reason you’re being billed for it, call customer service at *811 to get it corrected.

How can I talk to a real person on the phone?

TIPS FOR GETTING TO A HUMAN:

1. Dial O, or try multiple zeros.
2. You can add the # key or the * key before and after a 0.
3. Dial multiples of other numbers 1111, 2222, 3333, 4444, etc.
4. Being silent sometimes works (believe it or not some people still have rotary phones)
5. Speak non-sensible phrases to confuse computer.

Where are T Mobile stores located?

T Mobile is a cell phone carrier in the United States. They have more than 2,200 stores located around the country. The T Mobile Headquarters can be found in Bellevue, Washington. The corporate T Mobile address is: T Mobile. 12920 SE 38th Street. Bellevue, Washington 98006. Over 50,000 people are currently employed by T Mobile.

Is T – Mobile open on Memorial Day?

T-Mobile hours are the same during most holidays, such as Christmas Eve, Mothers’ Day, Columbus Day, and Memorial Day. However, T-mobile stores will be closed on Easter Sunday , Thanksgiving day, and Christmas Day.

Where is T Mobile Office?

T-Mobile Corporate Office Headquarters HQ. Address: 12920 SE 38th St. T Mobile is famous for smart phone and cell, phone service in the USA. The company is one of the largest mobile phone and wireless internet providers in the USA. T-Mobile’s main competitors are Verizon Wireless and AT Wireless.

Is T – Mobile open?

During the weekdays, T-Mobile hours are 10:00 AM to 9:00 PM on Monday through Friday for most locations. The weekends begin in a similar manner, and the T-mobile store will open 10:00 AM and close its doors to customers 9:00 PM on Saturday as well.