How do I send an email to GOtv?

Our email address is [email protected].

How can I communicate with GOtv customer care?

Contact GOtv

1. Shortcode: 22788.
2. Facebook: Follow us on Facebook.
3. Twitter: Follow us on Twitter.
4. Email: [email protected].
5. Tel: +254 7110 66000.
6. Tel: +254 020 4236000.
7. Address: Multichoice Head Office First Floor, Sarit Centre, Westlands, Nairobi.
8. USSD: *423#

How can I contact my GOtv call center?

There are three ways you can contact Gotv Kenya customer care;

1. Through calling Mobile or Phone numbers provided below. 0711 066 000. 020 423 6000. 0711 066 555.
2. Through Gotv Kenya Customer Care on their Social Media. Twitter: @GOtvKenya. Facebook: GOtvKenya.
3. Through visiting GoTV Kenya Centers.

What is the code for GOtv customer care?

288
Dial *288# on your cellphone.

How do I fix my GOtv problem?

How to clear error code on GOtv

1. To clear the E016 Error code send the following message “RESET IUC” to 4688.
2. Go to the GOtvNigeria website. Click on “Eazy Self Service” then select “Fix Errors”.
3. The most efficient, and sadly the most expensive way, is to call GOtv Customer Service.

How can I reset my GOtv after payment?

How to reset GOtv on mobile phone

1. Send a text that says ‘Reset + your IUC number’ to 4688 (the default GOtv reset code). IUC stands for Identification User Code.
2. Alternatively, you can use USSD codes *423# or *288*1# on any cell phone network to get to Customer Care and speak with someone about your issue.

How can I activate my GOtv after payment?

How To Activate GoTV after Payment Using USSD Code

1. Dial *423# on any network.
2. Speak with a GoTV customer care representative and request for activation.

How do I activate my GOtv after payment?

Why is my GOtv volume not working?

There is no sound on any GOtv service:Ensure that the TV volume is turned up and that the MUTE is not active on the decoder. If the problem persists, switch your decoder off at the wall, unplug it and then switch it on again.

Why is my GOtv not showing after payment?

Usually, you do not have to manually reset GOtv after payment. You just need to pay GOtv subscription with the decoder turned on, and everything should work fine. E16 appears when your GOtv decoder has been disconnected. E30 means that your decoder has been turned off or without a signal for a long time.

How to contact GOTV customer care in Kenya?

GOTV Contacts | GOTV Kenya Customer Care Contacts (2021) You can contact GOTV customer care via these numbers: 0711 066 000 020 423 6000

What is the phone number for GOTV self care?

Which ever reasons it is, you can easily contact GoTv self care via their official phone number, social media account, email address or live chat on their website.

Where can I get GOTV satellite TV service?

GoTV is a paid satellite TV service by Multichoice and its services is available in various African countries including Nigeria. To contact GoTV, find details of GoTV Customer care number, GoTV official email address, GoTV Twitter & Facebook account, GoTV Nigeria website and Physical Contact Address below.

How do I Reset my GOTV phone number?

If you subscribed/renewed/just paid your GOtv subscription and its yet to activate, please give it at least 2 hours and send the following sms with your mobile phone: RESET IUC to 4688. example, if your IUC number is 123456789 send RESET 123456789 to 4688. Ensure your decoder is turned on when you send the code.

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