Does National Grid do safety inspections?

National Grid tells us that the cards are not scams. A spokesperson says the inspections are performed for the safety of customers and a free service mandated by the New York State Public Service Commission. The inspections are performed in cycles: Business customers are on a one-year cycle.

Is National Grid a public utility?

National Grid is a public-utility holding company formed in 1989 and is currently exempt from registration under the Act by rule 5. Its ordinary shares are listed on the London Stock Exchange and its American Depositary Receipts (“ADRs”) are listed on the New York Stock Exchange.

Does National Grid go door to door?

The company does not conduct sales door-to-door and National Grid does not offer residential equipment inspection and maintenance service. Customers should always ask to see the identification of anyone attempting to gain entrance to their home — especially if the customer did not initiate a service call.

What is National Grid customer service number?

Please contact your gas supplier in the first instance. However, if they cannot help, then please call our Customer Service Centre on 0800 001 4340. I don’t know who my gas supplier is? Alternatively, you can contact the Meter Point Administration helpline on 0870 608 1524.

What does spot the robot dog do at National Grid?

At National Grid we’re always looking to the future, exploring new innovations and efficient ways of working, while ensuring our employees stay safe. Spot the robot dog is part of the new guard, conducting essential safety inspections at one of our US electricity substations.

How can I Manage my national grid account?

It’s easy to manage your National Grid accounts, view bills, and make payments online. Register here to get started.

Why are natural gas inspection cards left behind?

A spokesperson says the inspections are performed for the safety of customers and a free service mandated by the New York State Public Service Commission. The cards are left behind by RECONN Utility Services if you were not home when they stopped by.

What happens if you miss a natural gas inspection?

The $100 fine is mandated by the PSC to ensure customers follow through with the inspection. You can schedule an appointment four to six weeks after you received the noticed. If they fail to get an inspection, your gas could get shut off.