What does Southwest look for in employees?

At Southwest, for example, we talk about hiring not for skills but three attributes: a warrior spirit (that is, a desire to excel, act with courage, persevere and innovate); a servant’s heart (the ability to put others first, treat everyone with respect and proactively serve customers); and a fun-loving attitude ( …

What is the organizational culture of Southwest Airlines like?

The following are the main characteristics of Southwest Airlines Co.’s corporate culture: Employee-centered appreciation, recognition, celebration. For employees: Living the Southwest Way. For customers and other business stakeholders: Working the Southwest Way.

Is it hard to get hired at Southwest Airlines?

In 2015, we received 371,202 résumés and hired nearly 6,000 new employees — less than 2 percent of all applicants. It is not unusual for us to interview more than 100 people to fill a single position. We intentionally spend an inordinate amount of time on the recruiting and hiring process.

Are Southwest flight attendants allowed to have tattoos?

As part of our appearance standards policy for crew members, we do not allow any visible tattoos while wearing the uniform. It is a requirement that tattoos must be covered at all times.

What was the original business plan for Southwest Airlines?

A Legacy of Love. In 1967, Herb Kelleher and Rollin King developed the initial Southwest Airlines® concept in a hotel bar in San Antonio. Their original business plan consisted of a triangle drawn on a cocktail napkin— three lines connecting Dallas, Houston, and San Antonio.

What do you need to know about Southwest Airlines?

About Southwest. The mission of Southwest Airlines. is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit.

What is the Culture Committee at Southwest Airlines?

Two Southwest Airlines Pilots: Teammates Then and Now. The Companywide Culture Committee (CWCC) is a dedicated group of Southwest Frontline and HDQ Employees who are passionate about serving others. They are selected from all across the Company to recognize, celebrate, and appreciate all of our Employees across Southwest.

Who is the current CEO of Southwest Airlines?

The mission of Southwest Airlines. is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit. “Our people are our single greatest strength and most enduring longterm competitive advantage.”. Gary Kelly, CEO Southwest Airlines.