Users' questions

Can you use SingPass without mobile number?

Can you use SingPass without mobile number?

SingPass will also be upgraded to allow users’ faces to be scanned for verification purposes, even if they do not have a mobile phone. They would be able to do so via a computer with a camera, or using a family member’s smartphone.

Can foreigners use SingPass?

Are foreigners eligible to get a SingPass? All citizens of Singapore, and permanent residents of Singapore and other nationalities (foreign nationals) are permitted to participate in the application. If you are a foreign national, you must have valid SingPass ID.

How do I change my phone number on SingPass?

How do I update it in SingPass? To update your mobile number, you can log into your SingPass account and click “Update Account Details” under the Quick Links section. Please have your phone with you, as a One-Time Password will be sent to your new mobile number for verification.

Can children use SingPass mobile?

The Multi-User SMS 2FA is an extension of the existing SMS-OTP 2FA method. Users – who may require the assistance of others when transacting online – can opt to have their SMS-OTP sent to another SingPass user’s mobile number. The child can then assist his parent in providing the 2FA to complete the transaction.

What do you need to know about SingPass in Singapore?

Singapore Personal Access (or Singpass) is Singapore citizens’ and residents’ trusted digital identity for convenient and secure access to thousands of government and private sector services, online and in person. Singpass login

How to register your mobile number with SingPass?

If you are a new SingPass user, please register your mobile number with SingPass upon your first login to activate your SMS 2FA instantly. If you are an existing SingPass user, you can log into your account at https://www.singpass.gov.sg > Select the ‘ Set Up 2FA ‘ icon on the scroll bar.

Do you need to update your address for SingPass?

You need to update your residential address with ICA. automatically synced with Singpass. Update your local or overseas residential address with ICA here . You can only register for a Singpass account once.

How do I set up my 2FA with SingPass?

If you are a new Singpass user, please register your mobile number with Singpass upon your first login to activate your SMS 2FA instantly. If you are an existing Singpass user, you can log into your account at the Singpass Portal > Select the ‘ Set Up 2FA ‘ icon on the scroll bar.