Can I contact my Hermes courier?

We have a dedicated phone line to our UK contact centre for customers sending parcels via Hermes: 0330 808 5456. Lines are open 8am-4pm Monday to Friday and 8.30am-2pm Saturday.

How do I actually talk to someone at Hermes?

Calling Hermes. Reach customer service by calling 0330 808 5456. Follow the automated menu system and enter any account or parcel information. Once you get to speak with a customer service representative, you may need to present your package’s tracking number and your Hermes account details to verify your identity.

How much do Hermes pay per parcel?

It said it is monitoring several hundred couriers who it believes are earning “around £7.20 per hour to ensure they do not drop further”. Hermes has contracts with 10,500 people paid on a piece-work basis to deliver parcels using their own cars.

Are there any Hermes couriers in the UK?

Hermes is the UK’s leading consumer delivery specialist with more than 350 million parcels delivered per year. Within the UK, Hermes operates a network of over 15,000 self-employed couriers and over 4,500 ParcelShops. Hermes’ first-time delivery success rate for its standard service now stands at an impressive 95%. Is Hermes right for you?

How can I use Hermes for parcel delivery?

If you send lots of parcels you can sort it in seconds by connecting your Hermes account with eBay, Amazon and Shopify. You can also upload a CSV file – whatever’s easiest! You get all of this ABSOLUTELY FREE when you use Hermes for your parcel delivery:

How many couriers are there in the UK?

Within the UK, Hermes operates a network of over 15,000 self-employed couriers and over 4,500 ParcelShops. Hermes’ first-time delivery success rate for its standard service now stands at an impressive 95%.

Who are the managers of Hermes delivery depots?

These depots are managed by independent entrepreneurs from the furniture logistics or moving industry. Long-term partnerships, qualified and regularly trained staff and a very low fluctuation form the basis for the high performance and quality level of Hermes 2-man handling.

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