Users' questions

How often do you need to change Quooker filter?

How often do you need to change Quooker filter?

Depending on the quality of the water in your area, the filter should be changed approximately every 3-5 years. Depending on the type of Quooker tank you have, you may be able to change this filter yourself. We provide step by step instructions and tools with the filter.

How do I change the filter on my Quooker?

Disconnect the head by unscrewing the grooved knob on top of the Scale Control. Remove the Scale Control from the kitchen cup- board. Unscrew the lid and replace the old cartridge with a new one. Screw the lid onto the container until it clicks into place.

How long does a Quooker filter last?

12 months
CUBE. For hygienic reasons, the filters should be replaced every 12 months, regardless of the amount of water used. After 12 months, the CUBE will start beeping and the light on the CUBE tank will flash to indicate that the filters need to be replaced.

How much does a Quooker filter cost?

Quooker prices start at £950 for its Nordic Round model, and go all the way up to £1,890. It will cost more if you want a different finish or tank, but installation is free.

What kind of filter do I need for Quooker water switch?

Activated-carbon filter for use with the Cold Water Filter or Quooker Water Switch which ensures the water tastes and smells better. The cartridge has a lifespan of 12 months. Also suitable for the Quooker Water Switch. (not suitable for the CUBE)

Where is the serial number on a Quooker tank?

Please contact our service department via [email protected] or by calling 0207 9233355 (select option 3 for Service). When you contact us, please provide the serial number of your Quooker located on the side of the tank near the top.

How long does a Quooker cartridge last for?

Please keep in mind as the cartridges now last 12 months the next time it beeps you should press and hold the button to reset it once more without changing the cartridge. If you have any further questions, please don’t hesitate to contact us.

Where can I buy a Quooker in the UK?

You can order parts directly from our service department via [email protected] or by calling 0207 9233355 (select option 3 for Service). When you contact us, please provide the serial number of your Quooker located on the side of the tank near the top. Can we help you?