Users' questions

Is Bell internet ADSL?

Is Bell internet ADSL?

Bell offers both DSL and fibre internet service; you’ll want to do a quick address check to see what’s available in your specific area.

Can I use my own modem with Bell internet?

Yes you can put your HH3000 into pass-through (bridge) mode (disabling its WiFi and DHCP). You’ll need your HH3000 admin login and password (may be on back of modem) and your Bell user/password for inputting to your own modem.

Can I replace my Bell modem?

If the warranty has expired, you will need to purchase a replacement. If you received a replacement remote control, you do not have to return your old one. As all modems are the property of Bell, they do not require a warranty. If you are having issues with your modem, please contact us by chat or phone.

Can I use a Bell modem with another DSL service?

any dsl modem will be compatible with another dsl provider. same goes for cable internet. however, you will have to go into the router settings & enter the correct information.

What kind of modems does Bell Mobility use?

Bell offers a diverse lineup of modems that are compatible with multiple applications across a wide range of industries and can benefit your business in powerful ways.

Can you use VDSL2 on a bell modem?

VDSL2 aka any bell fibe package with upload higher then 1 meg MUST use bell supplied hardware. bell uses a non standard VDSL2 deployment with vlans and profile that only a few hardware vendors are currently supporting.

Can you buy your own DSL modem from Bell?

My understanding is that you can buy your own DSL modem to replace any of their devices, except for the sagecom connection hub. Regarding which 3rd party modem is compatible with which Bell plan, you’ll have to call them.

How to put a bell modem in bridge mode?

FALSE. to put the bell modem in bridge mode. hit the factory reset button at the bottom. this will clear the username and password fields in the modem for internet and tv and replace it with the default bell tech admin credentials. wait until the modem reboots and you have 2 solid blue lights on sync and internet.